District Manager

Community Corrections supervises adults serving community-based orders or released on parole by Parole Board Queensland. Committed to community safety and reducing reoffending, the service supports behavioural change to help individuals lead productive, crime-free lives. As District Manager, you will provide strategic and operational leadership within a complex service delivery environment.

You will lead multidisciplinary teams, oversee case management, and ensure strong governance, risk management and operational performance. The role requires building a culture of accountability, inclusion and continuous improvement while managing competing priorities and emerging challenges. You will contribute to the strategic direction of the organisation and develop effective stakeholder partnerships that support rehabilitation outcomes, and safer communities

Community Corrections supervises adults serving community-based orders or released on parole by Parole Board Queensland. Committed to community safety and reducing reoffending, the service supports positive behavioural change to help individuals lead productive, crime-free lives.

As District Manager, you will provide strategic and operational leadership within a complex, high-risk and dynamic service delivery environment. You will lead the delivery of offender management and case management services, ensuring effective governance, legislative compliance, risk management and operational performance while contributing to the strategic direction of Community Corrections.

You will lead, develop and support a multidisciplinary workforce by setting performance expectations, providing coaching and feedback, and fostering a culture of accountability, inclusion, wellbeing and continuous improvement. You will build workforce capability through effective performance management, training and professional development, while maintaining contemporary knowledge of correctional practice, leadership, legislation, policy and organisational priorities. You will establish and maintain productive partnerships with sentencing authorities, government agencies, and community service providers to support effective service delivery and achieve rehabilitation outcomes.

As a senior leader, you will contribute to the strategic direction of Community Corrections by translating organisational priorities into local action, leading change, managing risk and driving operational excellence. Through visible, values-based leadership, you will create a culture that balances accountability with support, and advances the organisation's commitment to community safety, rehabilitation and reducing reoffending.

Essential role requirements for this role:

• Strong senior leadership with the ability to motivate, coach, mentor and encourage others to meet the challenges of demanding work roles.
• Experience in, and understanding of, case management and supervision practices in a human services or related field.
• Demonstrated communication, negotiation and conflict resolution skills for liaising with management and staff at all levels, to gain commitments and negotiate service delivery, priorities, deadlines, resources and other relevant issues.
• Ability to engage with community groups and/or external service providers.
• Demonstrated skills in negotiating service delivery priorities, deadlines, and resources.
• Demonstrated experience in the interpretation and application of legislation, policy and procedures in an operational environment.
• Ability to manage governance and oversight systems.
• Staff management skills and experience including knowledge of, and demonstrated ability to implement contemporary human resource management practices.
• Highly developed skills in resource management, including strong ability in the areas of managing resources, budget management, objective setting and monitoring, coaching and performance feedback
• Research and analytical skills for investigating issues and providing relevant advice on matters relating to Statewide Operations.
• Experience in managing risk and in creating mitigation strategies to ensure delegated authority is applied correctly and in an equitable manner.

Please refer to the role description for a full overview of the role and the essential requirements.

Where a subsequent or recurring vacancy arises, either from the same or different location from the advertised position, the vacancy may be filled from the suitability pool used to fill the original position.

Applications will remain current for up to 12 months.