Event Waitstaff

About Us:
At The Big Group, we are all about the essence of true hospitality, made for the 21st century. From sourcing ingredients, training our staff, and curating the details, the great Art of Australian Hospitality is its ability to flex from formal to relaxed, ultra-contemporary to authentically multicultural, and to show everyone a good time. When it comes to our team, Fun is Fundamental! We are passionate, energetic, and dedicated to creating memorable experiences for our guests while having a great time doing it!

Exciting Opportunities Coming Up:
We have a variety of exciting shifts to offer across our 4 venues, with the opportunity to work at some of Melbourne's most prestigious events later in the year. 

Our Venues:
Our venues Ormond House, Luminare, Glasshouse and State Library Victoria provide stunning event spaces for corporate dinners, conferences, cocktail parties, private occasions, weddings, milestone celebrations, and everything in-between. 
If that’s not enough, join us for unforgettable experiences outside our venues at:

• September Club/Grand Final Village (AFL Grand Final Day – 26th September 2026)
• Spring Racing Carnival (31st, 3rd, 5th and 7th November 2026)
• Australian Open (11th Jan - 1st Feb 2027)

Position Overview:
We are currently seeking experienced, enthusiastic, and passionate Casual Front of House Waitstaff to join our dynamic event team. 

Main Duties:

• Provide outstanding customer service to all guests, ensuring a warm and welcoming atmosphere.
• Serve food and beverages efficiently and accurately.
• Assist with setting up and packing down events.
• Understand dietary requirements and ensure guests are served appropriate meals.
• Work collaboratively with the team to ensure smooth operations and a high level of guest satisfaction.

Skills/Experience Required:

• Previous experience in the Hospitality Industry, preferably restaurants and events.
• Excellent customer service, interpersonal, and communication skills.
• Can-do attitude and ability to work in a fast-paced environment while maintaining attention to detail.
• Reliability to commit to shifts allocated to you based on your availability.
• Valid RSA (Responsible Service of Alcohol) certification.

How to Apply:
If you are passionate about hospitality and excited about the opportunity to work at some of Melbourne's premier events this spring and summer, we invite you to send us your resume!