Administration Officer

We are seeking a highly organised and customer-focused Administration person to join our team. This role is ideal for someone who enjoys coordinating jobs, supporting technicians, and ensuring smooth day-to-day service operations.

As Administration Officer, you will have contact between clients, technicians, and management, helping to schedule, track, and support other service staff.

• Assisting Service department in scheduling and coordinating service jobs and technician workloads

• Communicating with clients regarding bookings, updates, and service outcomes

• Goods receipting supplier invoices, data entry

• Preparing quotes, work orders, and invoices

• Processing purchase orders

• Maintaining accurate records of service jobs and documentation

• Supporting technicians with administrative and logistical needs

• Handling incoming calls, emails, and customer enquiries

• Previous experience in service administration, scheduling, or office support role

• Strong organisational and time management skills

• Excellent communication and customer service abilities

• Ability to multitask and work in a fast-paced environment

• High attention to detail and problem-solving skills

• Proficient in Microsoft Office (especially Excel and Outlook)

• Experience with job management systems (e.g. SimPRO, ServiceM8) is highly regarded

• Australian work rights required

• Competitive salary based on experience

• Friendly and supportive team environment

• Stable, long-term role with a growing business

• Opportunities for career development

If you're a proactive and reliable administrator who enjoys keeping things organised and delivering great service, we'd love to hear from you.

Please submit your resume and a short cover letter outlining your experience.