Assistant Property Manager | Build-to-Rent Melbourne

Our Story:

Essence Communities is Australia and New Zealand’s leading Build-to-Rent (BTR) operator, delivering tailored management solutions backed by a 30-year legacy in property and asset management through our parent company, UniLodge Living Group. We exist to create communities where people truly belong – combining hospitality-led thinking, operational excellence, and human-centred design to deliver exceptional resident experiences and strong performance outcomes for our partners.

About the Role: 

As our Assistant Property Manager, you'll provide administrative and operational support across leasing, property management and resident services. You'll be a key point of contact for prospective and current residents, ensuring enquiries are handled professionally while supporting the team to deliver an exceptional living experience.

This is a 12-month fixed term opportunity concluding in August 2027. 

In this role, you will: 

• Support the leasing journey from enquiry through to move-in.
• Respond promptly to enquiries from prospective and current residents via phone, email and online platforms.
• Process rental applications and maintain accurate leasing documentation.
• Maintain resident, prospect and leasing records within property management systems.
• Prepare lease documentation and assist with lease renewals.
• Assist residents with general enquiries and digital platform support.
• Receive, triage and escalate maintenance requests as required.
• Maintain accurate records of maintenance enquiries and follow-up actions.
• Support arrears administration and general property management activities.
• Collaborate with the onsite team to deliver an exceptional resident experience.
• Contribute to achieving leasing and occupancy targets through outstanding customer service.

Skills & Experience Required:  You'll be someone who enjoys building relationships, solving problems and delivering exceptional customer experiences. You're organised, adaptable and thrive in a fast-paced environment where no two days are the same.

You'll also bring:

• Previous experience in property management, residential leasing, Build to Rent, real estate or customer service.
• Strong administrative and organisational skills with excellent attention to detail.
• Completed Cert IV in Real Estate in Practice (VIC)
• Confidence using property management systems, CRM platforms and Microsoft Office.
• Unrestricted working rights in AU & Valid National Police Check 

About Assemble Victoria:
  
Located in the heart of vibrant Brunswick, our newest Build-to-Rent community has been thoughtfully designed to deliver more than just housing - it creates a place where people can truly belong.
  
Offering a mix of affordable and market rental homes, the community brings together modern apartments, welcoming shared spaces and a strong focus on connection, wellbeing and long-term living. With excellent public transport, cafés, parks and local amenities on its doorstep, the property reflects the unique character and energy that Brunswick is known for.
  
Why Join Us?
  
At Essence Communities, our people are at the heart of everything we do. We cultivate an environment where your contribution is recognised, and excellence is celebrated.
  
We offer:

• Competitive executive remuneration aligned to impact
• A genuine seat at the leadership table, shaping the future of BTR
• A high-performance, values-led culture
• Opportunities to influence a rapidly expanding national platform
• Exclusive travel and lifestyle benefits
• A connected, engaged and purpose-driven community
• Exclusive travel privileges, with preferred rates across Essence Hotels & Apartment
• Rewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams.

How to Apply:

If you're ready to build your career in the exciting Build to Rent sector, we'd love to hear from you. Apply now and become part of a team that's redefining residential living!

Essence Communities is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
  
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.