Club Coordintor

Position Description: Membership Coordinator (Casual)

​Location: Elizabeth South, SA

Employment Type: Casual (Flexible Hours)

Industry: Fitness & Health

​About the Role

​We are seeking a dedicated and energetic Membership Coordinator to join our team at Olympia Gym in Elizabeth South.

​In this dynamic role, you will be the heart of our member experience—providing exceptional customer service, maintaining smooth administrative operations, and actively driving membership growth. This casual position offers a flexible work environment, allowing you to balance your professional responsibilities with your personal commitments.

​Key Responsibilities

​Member Care & Onboarding

​Inquiry Management: Respond to member inquiries in a professional and courteous manner, addressing questions or concerns promptly.

​Onboarding & Processing: Process new memberships, renewals, and payments, ensuring a seamless onboarding experience for every new member.

​Events & Community: Organise and coordinate member events and activities to foster a strong community feel and maintain high engagement.

​Database & Administration

​Database Integrity: Manage and maintain our membership database with accurate record-keeping and timely renewal tracking.

​General Admin: Assist with various daily administrative tasks to ensure the smooth operation of the facility.

​Sales & Growth

​Sales Driving: Confidently engage with prospective members, share the benefits of joining Olympia Gym, and close sign-ups with enthusiasm.

​Marketing Collaboration: Partner with the sales and marketing team to promote membership benefits and drive community growth.

​What We’re Looking For

​Industry Experience: Minimum of 2 years experience in the fitness industry (required).

​Customer Service Focus: Proven passion for providing exceptional, client-first support.

​Sales Confidence: Ability to confidently engage potential members, share the benefits of joining Olympia Gym, and drive membership sign-ups with enthusiasm.

​Organisational Skills: Strong time management and multi-tasking skills with high attention to detail.

​Technical Aptitude: Proficiency with database management systems, gym management software, or CRM platforms.

​Relevant Experience: Background in a membership, client coordination, or administrative support role within fitness or office administration.

​Communication: Excellent verbal and written communication skills to connect with a diverse range of members and stakeholders.

​Positive Attitude: A proactive, flexible, and adaptable mindset that thrives in a dynamic gym environment.

​What We Offer

​Competitive Remuneration: Generous casual hourly rate aligned with industry standards.

​Work-Life Balance: Flexible shift structures to suit your availability.

​Supportive Culture: An inclusive, community-driven work environment where your ideas and contribution matter.

​Career Growth: Opportunities to develop your skills within a growing fitness organization.

​About Us

​Olympia Gym is a dynamic organisation committed to empowering our community and fostering a culture of health, performance, and connection. With a strong focus on client-centric service, we provide a range of programs and resources to support our members in achieving their personal and fitness goals. Join our dedicated team and be a part of our exciting journey.