Retail Manager - Elite Supps Willows QLD

Retail Store Manager – Elite Supplements, Willows - QLD

Elite Supplements is Australia's leading specialist supplement retailer, with a network of more than 150 stores. We're looking for an experienced retail leader to take full ownership of our Willows store and drive it forward.

This is not an entry-level role. We're after someone who has already run a store or a team, knows how to read a P&L, and can hold a team accountable to targets without being told how.

The role

You'll have end-to-end accountability for store performance — revenue, gross profit, average order value, private label mix and wage cost. You'll lead, coach and develop your team, set the standard on the floor, and build Willows into the destination for serious customers across Willows.

Day to day that means driving sales performance and exceeding targets, recruiting and developing staff, managing rosters and labour cost, controlling stock and shrinkage, maintaining merchandising and presentation standards, and building genuine long-term customer relationships. You'll also support other stores in the region when required.

What we're looking for

Proven experience managing a retail store or team, ideally in a KPI-driven, high-turnover environment. A demonstrated track record of hitting and beating sales targets. The maturity and judgement to make decisions independently and own the outcome. Strong people leadership — you can hire well, coach honestly, and lift under performers. Commercial literacy across sales, margin and wage cost. Solid product knowledge in sports nutrition, or the appetite to get there quickly. Full availability including weekends, and a current driver's licence.

Supplement industry, gym or fitness background is highly regarded but not essential if your retail leadership credentials are strong.

What we offer

A competitive salary reflecting your experience, with genuine earnings growth for those who deliver. We reward strong performance — incentives are tied directly to store results, and your salary moves with what you produce. Generous staff discounts. Sports Nutrition Certification fully funded. Ongoing leadership development and the backing of a national brand behind you.

If you're ready to take a store and make it yours, apply now with your CV and a short note on the results you've delivered.