Administration Assistant

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About The BUSY Group…

The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner.  With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services. 

About the Role 

You’ll be the organisational heartbeat of our WFAGen team — the person who keeps everything moving smoothly, supports the flow of information, and helps our staff, and helps our staff deliver life‑changing employment outcomes for young people. This role is perfect for someone who loves structure, enjoys being the go‑to support person, and takes pride in creating order, accuracy, and efficiency in a busy environment.

As our Administration Assistant, you’ll provide efficient, effective and timely administrative services that help the team stay focused on what matters most: empowering young people into sustainable employment. Every day will bring variety, purpose, and the satisfaction of knowing your work directly supports positive community impact.

You’ll be joining a team that is passionate about helping young people build confidence, skills, and pathways into work. Your organisation, accuracy, and friendly support will make a real difference — not just to your colleagues, but to every young person who walks through our doors.

This is a fixed term position until June 2027 with the ability to work remotely or from home. 

BUSY Benefits

• 3 additional paid annual leave days – Christmas closure
• Clear pathways for internal advancement 
• BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport 
• Enjoy work that genuinely impacts lives 
• Employee Assistance Program with Sonder Wellbeing App 
• Tools of the trade to support your individual role 
• Work as part of a team whilst working autonomously with your clients!

A bit about you...

• Strong administration capability — organised, thorough, accurate, and confident managing multiple tasks, priorities and deadlines.
• Program and systems knowledge —  strong IT skills, and the ability to use databases and Microsoft Office (especially Excel) to create detailed spreadsheets.
• Process and compliance confidence — able to interpret and apply administrative procedures, maintain accuracy, and complete a wide range of processing tasks.
• Communication & teamwork — excellent written and verbal communication, strong interpersonal skills, and the ability to work both independently and collaboratively.
• Motivated and proactive — self‑driven, enthusiastic, and able to take initiative to progress tasks and support day‑to‑day business operations.
• Ability to obtain a Blue Card and National Police Check

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. 

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.