Product Manager - Business Lending Term Loans

Product Manager - Business Lending Term Loans

• Help manage and strengthen CommBank’s Business Lending Term Loans portfolio.
• High-impact role partnering across product, risk, operations, technology and frontline teams.
• Drive hands-on delivery, risk reduction and control uplift across complex business lending products.

Do Work That Matters

Be part of a team that’s passionate about helping Australian businesses succeed. In CommBank’s Business Banking team, you’ll partner with customers to support their ambitions, backed by market-leading technology, a collaborative culture and opportunities to grow your career.

You’ll join the Term Loans team to help manage a complex portfolio including Market Rate Loans, BetterBusiness Loans, quarantined products and a Business Lending wide control environment. This is a hands-on delivery role where you’ll take ownership, reduce risk and drive work through to implementation and closure.

See yourself in our team
Be part of a team that’s passionate about helping Australian businesses succeed. Within Term Loans, this role has meaningful scope to influence portfolio outcomes, simplify processes, strengthen controls and deliver better experiences for customers and colleagues. Specifically you will:

• Support product and process improvements where they deliver customer, operational or risk benefits.
• Identify risks, dependencies and delivery blockers, then work with stakeholders to resolve them.
• Manage incidents and issues from identification through to closure.
• Lead investigation, root cause analysis, remediation planning and action delivery.
• Design, implement and improve controls that reduce risk and strengthen product outcomes.
• Drive completion of regulatory, risk and governance commitments.

We’re interested in hearing from people who:

• Have experience in product management, operations, risk, remediation, change delivery or business improvement, including ownership of complex outcomes from identification through to implementation
• Have managed incidents end-to-end, including investigation, root cause analysis, remediation, governance and closure.
• Have experience designing, implementing or improving controls within a risk-managed environment.
• Can manage competing priorities and deliver outcomes in a complex environment.
• Are confident challenging, escalating and driving decisions when required.
• Candidates with demonstrated experience managing incidents end-to-end, leading remediation activities and implementing control improvements will be strongly preferred.

Working with us:

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples.