Employment Mentor IEA - Craigieburn

• Full-time Ongoing position available, based at our Craigieburn location
• Support job seeker clients from a Culturally and Linguistically Diverse (CALD) background, to address/overcome barriers to employment
• The ability to speak Turkish OR Arabic will be highly regarded
• Annual salary is $70,561 + 12% super
• Other benefits include:
• Regular performance feedback and performance review process
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
• Flare Employee Discounts Program
• 17.5% Annual Leave Loading
• Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging. 

*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the position

We are seeking applications for an Employment Mentor to provide individualised support, assistance and guidance to job seekers from a CALD background who are addressing/overcoming barriers to employment. If successful, you will ensure that they gain suitable employment opportunities within an appropriate time frame, and will negotiate, monitor and review the delivery of employment support services for clients. This involves the case management of a caseload of job seekers, reverse marketing candidates, job search training and supporting employers as they take on candidates who are from a CALD background.

To apply for this position, please address the following key selection criteria:

• Some case management or client liaison experience, including working with people who are Refugees and Asylum Seekers or are from a Culturally and Linguistically Diverse (CALD) background, and an understanding of the challenges they may face
• A current valid Driver Licence will be required for this role
• A current Working With Children Check (Employee)
• A working knowledge and understanding of employment support services, for clients from a CALD background or refugee and asylum seeker cohorts, and the challenges they face
• Demonstrated knowledge of current labour market trends
• Demonstrated record of success in placement of job seekers into employment or experience in a similar role
• Demonstrated ability to provide comprehensive job seeker assessment, identifying barriers to employment and preparing individual career or job plans
• Proven ability to motivate clients, and advocate and negotiate on their behalf
• Highly developed communication and interpersonal skills
• Demonstrated analytical and problem solving skills to implement innovative job seeker focused solutions to gain employment
• Strong time management, organisational and well developed computer skills
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and demonstrated commitment to the quality and continuous improvement principles
• Ability to speak the following community languages will be highly regarded: Turkish OR Arabic

To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Applications for this position will be accepted up to 6 pm on Friday, 11 September 2026 however interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act.  Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.