Sample Receipt Officer

At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Role
The ALS Environmental Division in Smithfield are seeking a highly organized Sample Receipt Officer to be the first point of contact in our busy lab. In this role, you'll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.

You'll also handle phone and email inquiries while maintaining accurate records. Ideal candidates have strong attention to detail, great communication skills, and a customer-focused mindset. TAFE or university qualifications are a plus but not essential.

We have 2 permanent afternoon shift positions available, shift times are from 3pm-11:15pm Monday to Friday.

The day to day:

• Allocating batch numbers to samples.
• Ensuring Senior Chemists and Section Team Leaders are aware of urgent samples or anomalous occurrences.
• Organising dispatch and receipt of freight (bottle orders and samples);
• Communicating with other ALS laboratories regarding ambiguities in sample paperwork or the condition of the samples received.
• Preparing sample receipt advice forms.
• Dispatching subcontracted samples and returning samples where requested by the customer;
• Updating all relevant paperwork including the customer fax or email - back COC for customer specified changes after informing Senior Chemists.
• Photocopying the original COC and all relevant information as soon as possible for appropriate distribution.
• Preparing samples; including sub-sampling, compositing as directed by customer or Customer Service.
• Placing samples in the cool room in the appropriate order after they have been logged.
• Maintaining sample fridge and other sample store areas.
• Organise timely sample storage and disposal of samples.
• Composing sample numbers and flow figures.
• Maintaining records of eskies dispatched and received.
• Ensure any special customer / project requirements are met.
• Other duties as requested relating to this position.

The Essentials:

• A genuine interest in the Science industry
• TAFE or university qualifications desirable but not essential.
• Positive and responsive with a customer focus to deliver professional and quality service.
• Superior attention to detail and a commitment to high quality work
• Strong computer skills including MS Office suite
• Ability to process multiple concurrent requests efficiently and accurately
• An understanding of laboratory safety and chemical hazards would be beneficial but not critical
• Excellent communication, organisational and time management skills
• Ability to learn and retain high levels of information.

Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.