Administration Assistant

About the Role

As an Administration Assistant for Macknade Mill, you will be the face of the mill, creating a welcoming first impression while keeping day-to-day operations running smoothly. This is a hands-on role where no two days are the same.

You’ll be responsible for coordinating accommodation and catering bookings, raising purchase orders for management, and keeping notice boards and site communications up to date. You’ll also handle monthly reconciliation of administrative expenses and play an important role in supporting contractors on site, helping manage PPE compliance and making sure everything runs safely and efficiently.

Working closely with contractors, site managers, employees, and admin teams across multiple sites, you’ll be a key point of contact and someone people rely on to stay organised and informed. There may also be opportunities to support other mills when needed.

This is a full-time position within our Sugar Mill.

You’ll be joining a friendly and supportive team where everyone works well together. Based at reception, you’ll be the first point of contact on site, so strong communication skills and a welcoming, professional approach are essential.

Role Responsibilities: 

• Provide administrative support including bookings, purchase orders, travel coordination, and office supplies
• Deliver a professional and welcoming reception experience as the first point of contact on site
• Coordinate contractors and visitors, ensuring compliance with PPE and site requirements
• Maintain accurate administrative processes, including expenses, mail, and site communications
• Organising local molasses sales
• Support a safe workplace by following procedures and assisting the wider team as needed

About you: 
We are looking for someone who brings: 

Essential

• Current driver’s licence
• Previous experience in an administrative or office support role
• Proficient in Microsoft Office applications
• Strong communication and customer service skills
• Ability to adapt to changing priorities and work environments

Desirable

• Experience in the sugar industry or similar industrial environment
• Certificate III in Business Administration
• Experience working with contractors or in a compliance-focused role
• Demonstrated commitment to learning and developing new skills
• Experience supporting multiple teams or sites in an administrative capacity

Why work for Wilmar
We want people who take pride in their work, enjoy building connections, and value opportunities to grow their career in a dynamic, future-focused organisation.

About Us

Wilmar Sugar Australia is part of Wilmar International, a leading global agribusiness with around 100,000 employees working across more than 30 countries and regions. 

Across Australia and New Zealand, we operate two major business units, Sugar & Renewables and Sweeteners, employing 2,400+ people during peak/ seasonal operations with corporate offices in Melbourne, Brisbane, Townsville and Auckland.

As Australia’s largest raw sugar manufacturer and a top 10 global producer, Wilmar Sugar & Renewables runs eight sugar mills across North Queensland. We are also one of the nation’s largest generators of renewable electricity from biomass, a major producer of bioethanol, the largest sugarcane grower, and a key supplier of sustainable fertiliser and stockfeed. As a Wilmar employee, you will enjoy: 

• Salary Sacrificing & Packaging – Options for super, novated leases and other eligible benefits
• Novated Vehicle Leasing (Fleetplus) – Flexible, affordable lease and maintenance options
• Superannuation – 14.5% super guarantee contribution, exclusive member benefits through the Wilmar Super Plan
• Corporate Discounts & Rewards – Savings on fuel, tech, travel, and major retail brands
• Health & Wellbeing – EAP, Medibank Corporate Cover, and eyewear discounts
• Travel & Lifestyle – Discounts on car hire, hotels, and flights to help you recharge
• Recognition & Workplace Giving – Milestone service awards, Values Awards and Charity Giving options available

Please note that if you are moving forward in the process, Wilmar requires all employees to complete Drug & Alcohol testing and medical assessments.

Wilmar is an equal opportunity employer.