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Bendigo Children's Dentistry
About the role
DENTAL PRACTICE MANAGER
Bendigo Children’s Dentistry | Bendigo, Victoria
Make a real difference to the way children and families experience dental care.
Bendigo Children’s Dentistry is looking for an experienced, motivated and people-focused Practice Manager to join our team.
We are a private paediatric dental practice committed to providing high-quality dental care in a welcoming, supportive and child-focused environment.
We are looking for someone who can take ownership of the day-to-day running of the practice, lead our team and work closely with the Principal Paediatric Dentist to help our practice continue to grow and thrive.
About the Role
This is a senior leadership position with responsibility for the people, operations, systems, patient experience and business performance of the practice.
Your days will be varied and will include:
Leading, supporting and developing our practice team
Managing day-to-day practice operations
Coordinating staffing, rosters and leave
Supporting recruitment, onboarding and performance management
Maintaining a positive and accountable workplace culture
Monitoring practice finances, debtors and expenses
Supporting efficient appointment book management
Managing suppliers, contractors and practice resources
Ensuring practice policies and procedures are implemented
Supporting workplace health and safety and compliance
Responding to patient and family concerns
Improving the patient journey and customer experience
Supporting marketing and practice development
Identifying opportunities to improve systems and efficiency
Working closely with the Principal Paediatric Dentist on the strategic direction of the practice
About You
We are looking for someone who is:
An experienced practice manager, healthcare manager or business manager
A confident and supportive people leader
Highly organised and able to manage competing priorities
Professional, approachable and emotionally intelligent
Comfortable having difficult conversations when required
Commercially aware and confident with financial management
A strong communicator
Proactive and solutions-focused
Detail-oriented without losing sight of the bigger picture
Passionate about delivering an exceptional patient experience
Comfortable working in a busy healthcare environment
Committed to maintaining a positive workplace culture
Dental Experience
Previous experience in dental practice management and/or dental assisting is highly desirable, although we will consider candidates with strong management experience in other healthcare or professional environments.
Experience with dental practice software, private health insurance, dental billing, recalls and the day-to-day operation of a dental practice will be highly regarded.
Experience working with children or in a paediatric healthcare environment is also desirable.
Why Join Bendigo Children’s Dentistry?
This is an opportunity to take on a genuinely important leadership role within a growing specialist paediatric dental practice.
You will have the opportunity to:
Make a meaningful difference to the experience of children and families
Lead and develop a dedicated team
Have genuine input into how the practice operates
Implement new ideas and improve systems
Contribute to the continued growth and development of the practice
Build a positive and supportive workplace culture
What We Offer
Competitive salary based on experience
Full-time or part-time employment by negotiation
Hybrid employment structure - opportunity to choose your hours and work from home
Supportive leadership
A friendly and collaborative team environment
Professional development opportunities
A varied and rewarding role
How to Apply
If you are an experienced manager who enjoys leading people, improving systems and creating an exceptional experience for patients and staff, we would love to hear from you.
Please submit your CV and a cover letter outlining your management experience and why you would be a great fit for Bendigo Children’s Dentistry.
Applications/enquiries: ••••@bcdentistry.com.au or via direct Seek application
Bendigo Children’s Dentistry
Bendigo, Victoria
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