Porter

Company Description

Manly Pacific MGallery Collection offers a refined coastal escape overlooking the iconic shores of Manly Beach! Blending understated luxury with relaxed beachside sophistication, we invite guests to experience premium accommodation, elevated wellness experiences, and the vibrant energy of Sydney’s Northern Beaches.

From spacious guest rooms and villas to a magnesium rooftop pool with sweeping ocean views, every detail is designed to inspire relaxation and connection. Guests can unwind with guided yoga, infrared saunas, and wellness facilities, while immersing themselves in the effortless lifestyle and natural beauty that define Manly Pacific.

An ode to the ocean, Manly Pacific delivers a distinctive luxury experience where coastal tranquillity meets contemporary hospitality.

Job Description

Join the team that creates unforgettable first impressions at Manly Pacific. As a Porter, you will be the welcoming face of our luxury beachfront hotel, delivering warm, personalised service from the moment guests arrive. From assisting with luggage and valet parking to sharing local recommendations and escorting guests to their rooms, you will play a key role in ensuring every guest enjoys a seamless and memorable stay.

What You'll Be Doing

• Welcome and assist guests with arrivals, departures, and luggage services.
• Escort guests to their rooms and provide a personalised introduction to hotel facilities.
• Deliver exceptional service through genuine guest engagement and attention to detail.
• Coordinate the efficient handling of luggage, mail, messages, and guest requests.
• Support VIP arrivals and special guest experiences.
• Assist with valet parking and vehicle retrieval where required.
• Share local knowledge and recommendations to enhance the guest experience.
• Maintain a safe, clean, and professional front entrance and lobby environment.

Qualifications

About You

You are a friendly, energetic, and service-focused professional who enjoys creating memorable guest experiences and thrives in a fast-paced hospitality environment. You bring:

• Previous experience in a hotel, hospitality, or guest service role (preferred).
• A genuine passion for delivering exceptional customer service.
• Strong communication skills with confident spoken and written English.
• Excellent presentation and a warm, welcoming personality.
• Sound knowledge of the local area or a willingness to learn.
• A valid Australian Driver's Licence.
• Flexibility to work a rotating roster, including weekends and public holidays.

Additional Information

Why Join Manly Pacific? Work from one of Sydney’s most iconic beachfront luxury hotels, perfectly positioned opposite the world-famous Manly Beach!

• Access exclusive Accor Heartist benefits with exceptional discounts on luxury accommodation, dining, and experiences across Accor hotels and restaurants worldwide
• Immerse yourself in the elevated culture of the MGallery Collection, a globally recognised brand celebrated for its distinctive luxury and guest experiences
• Uniform dry-cleaning provided, allowing you to embrace the effortless Northern Beaches lifestyle beyond the workplace
• Join a passionate hospitality team delivering sophisticated events and memorable guest experiences in an inspiring coastal setting
• Grow your career within a world-class hospitality group that values development, individuality, and excellence in service

Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.