Director, Digital Innovation & Technology

Director, Digital Innovation & Technology

About Arcadia

Arcadia Landscape Architecture is an award-winning, design and purpose-driven landscape architecture and urban design practice located in Australia and New Zealand. With studios in Sydney, Brisbane, Melbourne, Canberra, Sunshine Coast, Newcastle, Auckland and Gold Coast, we are dedicated to shaping a future where our landscapes tell stories of innovation, sustainability, and cultural connection.

About the Opportunity

Here is your chance to shape the digital future of one of Australia and New Zealand's leading design practices. As Director, Digital Innovation & Technology, you will lead Arcadia's DIT function, the engine where technology, design and operations meet across every studio.

You will own the strategy and the outcome: a nationally consistent, digitally capable practice with genuine AI capability and the ring-fenced R&D backing to turn bold ideas into award-worthy workflows. The mission is clear, to make Arcadia the country's most digitally capable landscape-led design practice by 2029.

A glimpse into your day

• Set and drive Arcadia's IT and digital strategy, embedding AI and BIM across every studio.
• Lead the DIT team, including studio-based BIM/Digital Design Leads and the national IT Support/Help Desk team.
• Restructure the DIT operating model and govern Arcadia's Common Data Environment.
• Chair AI governance (AIGIC) and maintain a prioritised AI Product Roadmap.
• Run the Arcadia Labs innovation pipeline, turning ideas into adopted, award-worthy workflows.
• Set BIM standards and advance the Arcadia Visualisation Standard and shared design asset library.
• Lead GIS and Country mapping partnerships with the First Nations Design Council, with clear IP and data sovereignty governance.
• Own IT infrastructure, help desk, hardware fleet and MSP governance, automating routine work to cut admin and cost.
• Replace manual leadership reporting with AI-powered decision support, and launch the national skills matrix with People & Culture.

The expertise you'll bring

• A relevant tertiary qualification in Information Technology, Computer Science or a related field.
• Minimum 10 years' experience in IT management roles within the architecture or engineering sectors.
• Demonstrated experience implementing AI solutions and governance frameworks that enhance operational efficiency.
• A proven track record leading BIM implementation and CDE adoption across large-scale projects.
• Strategic IT planning and execution within a design context, including business analysis and reporting automation.
• Experience governing MSP or outsourced IT support relationships, and overseeing help desk operations and hardware fleet lifecycles.
• Evidenced success managing cross-functional teams, studio-based leads and diverse stakeholders.
• Proficiency in AI technologies and their applications in design and architecture, plus extensive knowledge of BIM processes and standards.
• Strong knowledge of IT infrastructure, network security, backup systems and CDE platforms (e.g. Autodesk Construction Cloud, LucidLink), and familiarity with agile software development practices.
• Strong leadership, analytical, problem-solving and communication skills, with the ability to inspire teams and engage stakeholders at every level.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.

Desirable

• A history of delivering innovative technology solutions that drive business growth and improve client outcomes.
• Experience with GIS platforms and First Nations data sovereignty considerations.

The Arcadia Way (how we work)

Our team of brilliant minds come from many walks of life, each one a character with stories to tell. These diverse and different ways of thinking enable us to maintain fresh perspectives and innovate continuously. Whether it's design excellence or streamlined processes, we go to every length to make sure that clients and communities are getting the best possible results.

Arcadia's high calibre team is what keeps clients coming back for more. That's why we provide our team with industry-leading tools and training to continually develop our skills, achieving maximum fulfilment and growth.

Why you will love working with us

Our team member benefits include:

• Daily lunch and snacks
• Employee Assistance Provider wellness program, for you and the immediate members of your family
• Annual skin checks
• Annual flu vaccinations
• Professional development and lifelong learning
• Studio events and networking opportunities
• Flexible and hybrid working
• Bi-annual events, including a ski trip in August and our end-of-year conference

Diversity, Equity, Inclusion, Belonging & Reconciliation

Arcadia Landscape Architecture is a place where purpose and people meet. We are dedicated to building a business that is inclusive by design, our studios are a safe space where everyone belongs and is encouraged to excel.

We actively seek perspectives from Aboriginal and Torres Strait Islander people and individuals of all backgrounds and abilities. We value the strength that diversity brings to our work and our culture. Please advise us of any adjustments you may need during the recruitment phase to ensure you can participate fully and comfortably.

A Note on Work Rights

To be considered for this opportunity, you must hold the legal right to live and work in Australia.