Assistant Store Manager

At Secrets By Amaar, we're redefining what luxury means. As Australia's leader in sustainable diamond alternatives, we're challenging the traditional diamond industry with exquisite jewellery that is more ethical, more sustainable, and more accessible.

Our mission is to create exceptional jewellery without compromise. We believe beauty and responsibility can coexist, and we're proud to be leading a new era of fine jewellery where brilliance meets integrity.

We're seeking an customer service focused Assistant Store Manager to join our Pacific Fair store.

What you'll be doing:

• Partner closely with the Store Manager to lead a high-performing team.

• Create a luxury retail experience that exceeds expectations.

• Lead, coach and inspire your team to achieve exceptional results.

• Drive sales performance and contribute to the achievement of store targets and business objectives.

• Deliver personalised, premium customer experiences that build loyalty and advocacy.

• Develop strong customer relationships and grow repeat business opportunities.

• Oversee daily store operations, including visual merchandising, inventory management, compliance and presentation standards.

• Help create a positive, high-energy culture where people love coming to work.

What you'll need:

• Previous retail leadership experience in a sales-driven environment.

• A proven ability to achieve and exceed sales targets.

• Experience leading and developing small to medium-sized teams.

• A passion for delivering exceptional customer service.

• Strong communication skills and the confidence to build genuine connections.

• A proactive mindset and a desire to continuously improve performance.

• Luxury, jewellery or premium retail experience is highly regarded but not essential.
  

Why join Secrets by Amaar?

• Base salary plus uncapped bonus potential - opportunity to earn huge bonuses $$$$.

• Reward and recognition program involving incredible domestic and international incentive trips.

• We are growing rapidly which comes with unmatched career opportunities and growth.

• HIGHLY generous discounts on all Secrets products for you and your family.

• Ongoing training, coaching and professional development.

• The opportunity to be part of a purpose-driven brand that's transforming the jewellery industry.

This is an opportunity to make a genuine impact within a fast-growing luxury brand while accelerating your own leadership career. If you're passionate about people, performance and luxury retail, we'd love to hear from you.

Apply today and help lead the future of fine jewellery at Pacific Fair.