Pallet Controller / Administration Officer

About the Company

Maltra Foods is a trusted leader in food manufacturing, renowned for delivering premium products to the retail and food service sectors across Australia and internationally. With an unwavering commitment to innovation, quality, and excellence, they take pride in crafting products that exceed industry standards and customer expectations.

About the Opportunity

We are seeking a highly organised and detail-oriented Pallet Controller / Administration Officer to support our operations across pallet and hired equipment management, as well as providing administrative assistance to our Export, Import and Finance functions.

This is a varied and hands-on role suited to someone who enjoys working with data, systems, reports and multiple stakeholders. You will play an important role in ensuring the accuracy of pallet and equipment records, supporting the smooth coordination of international freight and shipping documentation, and providing general administrative support to the Finance team.

Working closely with Operations, Inventory, Logistics, Finance and external service providers, you will be responsible for maintaining accurate records, investigating discrepancies, reconciling accounts and supporting the efficient administration of key business activities.

What You’ll Do

Pallet & Hired Equipment Control

• Monitor and maintain accurate pallet and hired equipment balances across the business.

• Audit, reconcile and report on pallet and equipment movements on a daily, weekly and monthly basis.

• Investigate and resolve discrepancies, claims, rejections and corrections with trading partners and equipment providers.

• Identify and report instances of non-conformance in hired equipment processes.

• Maintain accurate records and historical account information.

• Develop, review and maintain procedures relating to the physical movement and control of hired equipment.

• Conduct audits of procedures and records and identify opportunities for process improvement.

• Liaise with internal stakeholders, transport providers, customers and external pallet and equipment suppliers.

• Provide training and guidance to operational and administrative employees on pallet control procedures.

• Perform daily auditing and general administrative duties associated with equipment control.

Export & Import Administration Support

• Provide administrative support to the Export and Import functions.

• Assist with the preparation, coordination and filing of shipping, export and import documentation.

• Maintain accurate records relating to shipments, freight movements and supporting documentation.

• Liaise with internal stakeholders, freight forwarders, shipping providers and other external parties as required.

• Assist with tracking shipments and following up outstanding documentation or information.

• Support the coordination of freight-related administration and reporting.

• Maintain accurate electronic and hard-copy filing systems.

Finance Administration Support

• Provide general administrative support to the Finance department.

• Assist with data entry, document processing and record maintenance.

• Support account reconciliations and follow up discrepancies where required.

• Assist with the preparation and organisation of reports and supporting documentation.

• Maintain accurate financial and administrative records.

• Provide support with general departmental administration and other tasks as required.

General Administration

• Work collaboratively with Operations, Inventory, Logistics, Export, Import and Finance teams.

• Prepare reports and analyse data using Microsoft Excel and other business systems.

• Manage multiple priorities while ensuring a high level of accuracy and attention to detail.

• Identify opportunities to improve administrative processes and reporting.

• Undertake other administrative and operational support duties as required.

About You

To be successful in this role, you will be highly organised, analytical and comfortable working with data and multiple systems. You will have strong attention to detail and enjoy investigating discrepancies and ensuring records are accurate and up to date.

Ideally, you will bring experience from a warehouse, logistics, supply chain, import/export or manufacturing environment, together with strong administrative skills.

Skills & Experience

• Experience in pallet control, warehouse administration, logistics or supply chain operations.

• Previous administrative experience supporting logistics, export, import or finance functions will be highly regarded.

• Strong experience with stock management, ERP or pallet control systems.

• Advanced Microsoft Excel skills, including the ability to analyse and reconcile data.

• Experience with account or data reconciliation.

• Excellent attention to detail and a high level of accuracy.

• Strong verbal and written communication skills.

• Ability to build effective relationships with internal and external stakeholders.

• Ability to investigate problems, identify discrepancies and implement practical solutions.

• Strong organisational skills and the ability to manage multiple tasks and deadlines.

• A proactive, self-motivated approach with the ability to work independently.

• A willingness to learn and develop across multiple areas of the business.

Why Join Maltra Foods?

At Maltra Foods, our people are our greatest asset. We are committed to providing a workplace where employees feel supported, respected and empowered to succeed.

This is an excellent opportunity to take on a diverse role that provides exposure across Logistics, Warehouse Operations, Export, Import and Finance. You will be part of a collaborative team and play an important role in ensuring the accuracy and efficiency of key business processes.

We offer:

• A competitive salary package.

• A secure, permanent position with a well-established and growing business.

• A supportive leadership team and collaborative workplace culture.

• Opportunities to contribute to continuous improvement and operational excellence.

• Ongoing learning and career development opportunities.

• Free on-site parking.

• The opportunity to build your career within a successful international food manufacturing company.

Additional Information

• This is a permanent, on-site position based at our Clayton facility.

• Applicants must have unrestricted Australian work rights.

• Sponsorship is not available for this role.

• The successful applicant will be required to complete a National Police Check.

• Employment will also be subject to reference and qualification checks.

Apply Now

If you are a highly organised administrator with strong analytical skills and enjoy working across different areas of a fast-paced manufacturing and logistics environment, we would love to hear from you.

Apply today and become part of the Maltra Foods team.

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. The company will not be able to support any sponsorship requirements.

As we receive a high volume of applications for our vacancies, we will only contact you directly should you be successful through to the next stage of our recruitment process

No agency applications will be accepted at this time, unless specifically requested.

Only Australian residents should apply.