Aftermarket Sales Consultant

Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

Here’s how you will make a difference in this role…

This unique phone-based role will see you working with our Novated Lease customers and supporting them in the provision of the necessary automotive accessories to allow them to maximise their vehicle for the duration of its lease.

 Managing your monthly sales targets and KPIs, you will engage in account and stakeholder management as you develop and manage your portfolio. 

At MMS clear expectations help our people Be the Difference.  Your key responsibilities in this role will include:

• Ensure employee customers are aware of and understand key product information and price. 

• Adherence to defined sales procedures and responsibilities 

• Take ownership of any aftermarket issues i.e., vehicles being delivered without all items being fitted and liaising with all stakeholders to ensure a satisfactory outcome for our customer 

• Contribute positively and constructively to sales and service improvement activities 

• CRM adherence for customer contact, special notes and submitting of orders and cancellation of orders where applicable 

To be considered for this role you will possess the following:

• Minimum 2 years’ experience in a sales environment, preferably telephony based 

• Commitment and proven ability to provide a high level of customer service 

• Ability to work effectively in a team environment, engages in pro-active behaviour and takes action to seize opportunities and promote new ideas

• High level of written and verbal communication skills.  

• Ensure completeness and accuracy of tasks, information and activities and shows attention to detail 

• Effectively manages own time by planning activities, setting priorities and acting in an urgent manner at all times.

What we can offer you:

·         Strong culture and the support of a values-based recognition program

·         Novated leasing benefits and discounts

·         12 weeks paid parental leave 

·         Comprehensive learning and development opportunities to support your career growth

·         Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

·         Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

·         Exempt Employee Share Plan

·         Volunteer leave & Career break

·         MMS Rewards program

 Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. 

·         We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

·         We value the skills and attributes veterans can bring to our organisation.

·         We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate.  All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at ***************@mmsg.com.au