Quality Assurance Lead

The Benefits

St Nicholas offers a wide range of benefits that support and enrich the lives of our employees, including:

• mnBenefits program: Enjoy up to 10% off at top retailers with our mnBenefits program
• Flexibility: You will be supported to balance work and personal commitments through flexibility
• Growth: Paid sector-leading training and career progression within the organisation through a variety of learning and development pathways
• Facilities: State of the Art, purpose built centres powered by 100% green energy
• Additional Benefits: Employer-funded parental leave, salary packaging, corporate benefits including;
  • Fitness Passport (T&C's apply), EAP, and flu injections
  • $1,000 staff referral bonuses ($1,500 for eligible positions)
  • 50% off childcare fees for all full and part-time employees

POSITION DESCRIPTION

The purpose of this position is to work strategically on a whole agency approach to risk management and compliance. In particular, this role will be responsible for the maintenance and ongoing implementation of St Nicholas Agency’s governance, risk, compliance and Work Health and Safety programs.

This role is a proactive one that will also ensure compliance with external regulation, internal governance and drives expansion of services whilst ensuring sustainability of the dioceses. The incumbent commits to working within Work Health and Safety guidelines and Code of Conduct at all times whilst in the employ of the Catholic Diocese of Maitland-Newcastle.

The incumbent in this role is not a Person with Management Control (PMC). Changes to budget or service activities or delivery needs to be approved at the Executive level to ensure a consistent service delivery and structure across St Nicholas. 

EXPERIENCE/CRITERIA

• Sound knowledge, understanding and the ability to interpret and apply the National Quality Framework, Child Protection Legislation, the Family Assistance Law and other related legislation specific to the industry. 
• Prior experience and demonstrated understanding of auditing Early Education centres and OOSH services to ensure they are meeting all quality areas to a high standard.
• Proven ability to manage a large team in high quality service delivery.
• Ability to manage complex situations including matters of escalation.
• Demonstrated knowledge of service requirements of the CCSS (childcare subsidy system) and ability to perform software application for compliance

QUALIFICATIONS

• Diploma in Children’s Services or Degree in Early Childhood Teaching as identified by Australian Children’s Education and care Authority or business-related qualification or demonstrated professional experience.
• DEC approved child protection training certificate.
• Current Working with Children Check (WWCC).
• Current Class C Driver’s Licence.
• National Criminal History check clearance.
• Minimum 5 years demonstrated experience in a management position (Desirable). 
• Qualification or demonstrated experience in process improvement and process mapping (Desirable).

If you are eager to work in a progressive organisation that truly values it's staff and leadership team, please do not hesitate and APPLY now. 

**Please note that by not addressing the selection criteria may affect your application and you may not be shortlisted.**

Applications for this position will only be considered if submitted through the following platforms: our careers page on our website, mnpeople, Indeed, Seek, or LinkedIn.

To apply for this role, please submit an online application including: 

• Cover Letter (maximum 2 pages) - Please address the selection criteria, along with the key knowledge and experience outlined in the role description. This is your opportunity to demonstrate your understanding of the position and how you are well-suited to succeed in it. 

• Resume - Ensure your resume clearly outlines your competence in the focus areas detailed in the role description. Highlight how your skills, experience, and professional background align with the role and support your success 

Apply Now! Applications close 11:59pm, Sunday 13 September 2026. 

For any questions, please contact: 
Mark McGarry – Talent Manager 
T: 04•• ••• 114 
E: ••••@mn.catholic.org.au

Additional Information

The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons.

All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese’s Code of Conduct which includes the Diocese’s Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation.

St Nicholas promotes the safety and wellbeing of children from culturally or linguistically diverse backgrounds and encourages applications from people from culturally or linguistically diverse background.

St Nicholas promotes the safety and wellbeing of Aboriginal and Torres Strait Islander children and encourages applications from Aboriginal and Torres Strait Islander peoples.