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Social Media Manager

Quad Lock

Digital & Search Marketing

Location: On-site, On-site
Type: Full-time

About Quad Lock 🚀 Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based …

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About the role

About Quad Lock 🚀

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About our People 👥

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About the Role 💭

As the Social Media Manager, you'll own Quad Lock's social media function end-to-end. You'll lead and develop a team across Social Media & Content, Partnerships, and Influencers, setting the direction for how we show up online and in the real world.

You'll drive the content, strategy, and creative that build reach, deepen community engagement, and keep our brand consistent across every platform. You'll own performance reporting to support and drive actionable insights, and manage budget allocation across content, campaigns, and partnerships.

Your leadership shapes the team. Your creativity and strategic instincts shape the content.

#LI-CG1

What You'll Do 📱

Design and implement a social media strategy that aligns with business goals and sets the direction for how Quad Lock shows up across all channels
Oversee and grow the Paid Partnerships program, working together with the Partnerships & Influencer function to amplify Quad Lock's brand message, expand reach, and drive community engagement in line with business objectives and budget
Own social and content communications plans and the content calendar, working closely together with the Social Media & Content Specialist to ensure alignment across platforms and key moments or campaigns
Champion the community management across all social channels, collaborating with the social media and support social team to ensure our community is heard, engaged, and celebrated
Utilise social listening and scheduling tools to monitor conversations, trends, and competitor activity
Own reporting and analytics, tracking performance, providing regular updates to key stakeholders, and translating data into actionable optimisation strategies
Stay ahead of social media trends, algorithms, and best practices to continuously sharpen our presence
Build and develop a high-performing social media team. Provide clear direction, feedback, and mentorship to foster a culture that's collaborative, innovative, and results-driven
Collaborate with the in-house creative and comms team to develop high-impact content, creative and on-brand copy that adapts to each platform and resonates with our target audience

What You'll Bring 🤝

Previous experience in social media management, with demonstrated success across strategy, influencer marketing and campaigns
Experience managing and developing direct reports, with a proven ability to lead and grow a high-performing team
Expert knowledge of Instagram, YouTube, Facebook, TikTok and beyond, with a sharp eye for emerging opportunities
Strong commercial acumen; outcome and results focused
A natural leader and influencer, able to build credibility and buy-in at all levels
Proficient in social listening, scheduling, and influencer and project management tools
Analytical mindset - interprets data, extracts insights, and drives optimisation
Solid understanding of Facebook Ads Manager or equivalent
Strong written and verbal communication skills with a creative flair and eye for design
Proficiency in editing software such as Adobe Photoshop, Premiere Pro or CapCut
Test-and-learn mindset - experiments, iterates, and applies learnings to improve performance
Understanding of Quad Lock's audience, or the ability to quickly build knowledge in this area

What it’s like to work at Quad Lock 👀

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

🌏 Flexible ways of working to fit your lifestyle

🏃‍♀️ Health & Wellbeing allowance to invest in your wellbeing

📱 Technology allowance to stay connected

🥑 Weekly lunch on us to enhance your team connections

🧠 Dedicated learning & development allowance for continuous growth

🎓 Access to Learna, a microlearning platform to support ongoing development

🫶 Volunteer Leave to support causes you’re passionate about

🍼 16 weeks of parental leave to support your growing families

🌐 Employee Assistance Program for team members and their families

🐘 Paid Miscarriage & Pregnancy Loss Leave (Pink Elephant) supporting families during difficult times

You’ll join a highly cohesive, vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with colleagues that love what they do, encourage innovation and bring a contagious energy to work every day!

🎥 Discover what it’s like to be part of our team.

Join the Team:

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!

To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.