Internal Sales Representative

Internal Sales Representative
Basic Trailers
Pooraka, Adelaide SA
Sales Representatives / Consultants (Sales & Business Development)
|Full Time | Monday-Friday | $75,000-85,000 + Super

About Basic Trailers

We're a proudly Australian-owned trailer manufacturer based in Pooraka, building high-quality trailers right here in Adelaide.

Known for quality workmanship, strong systems and doing things properly, we've grown into one of South Australia's leading trailer manufacturers.

As we continue to grow, we're investing heavily in our people, systems and future.

About the Role

This isn't a high-pressure sales role where you'll spend your day cold calling or chasing unrealistic sales targets.

Instead, you'll work with customer walk-ins, phone enquiries and online leads, helping customers understand their needs, preparing quotations, following up opportunities and guiding customers to the right trailer solution.

Success in this role comes from delivering outstanding customer service, staying organised and consistently following things through.

No trailer industry experience is required. We're looking for someone who already knows how to look after customers. We'll teach you everything else through structured training on our products, systems and sales process.

You May Already Have the Experience We're Looking For

This role is ideal for someone currently working in customer service, trade sales, retail sales, insurance, telecommunications, automotive parts or account support.

If you're currently working at RAA, Telstra, Datacom, Repco, Burson Auto Parts, Reece, Blackwoods, Stratco, ARB, Bunnings Trade or a similar customer-focused business, we'd love to hear from you.

We're far more interested in your attitude, organisation and customer service skills than whether you've sold trailers before.

Key Responsibilities

• Handle customer walk-ins, phone enquiries and online leads

• Understand customer requirements and recommend suitable trailer solutions

• Prepare quotations and consistently follow up sales opportunities

• Manage customer communication through our CRM system

• Build strong customer relationships

• Follow structured sales systems and documented processes

• Take ownership of enquiries from first contact through to delivery

• Work closely with our production and administration teams

Who We're Looking For

• Strong communication and people skills

• Excellent organisation and follow-through

• Positive attitude and willingness to learn

• Comfortable learning new products, systems and processes

• Self-motivated, dependable and takes ownership

• Enjoys helping customers solve problems

• Takes pride in providing outstanding customer service

• Wants to build a long-term career rather than simply find another job

Experience in customer service, retail sales, trade sales, automotive parts, insurance, telecommunications or account management will be highly regarded.

What We Offer

• $75,000-85,000 + Super

• Full-time secure position with long-term stability

• Structured sales training and ongoing coaching

• Supportive Sales Manager and experienced team

• Strong systems and documented processes

• Annual remuneration reviews

• Monthly breakfasts, catered lunches and staff discounts

• Growing Australian-owned business with long-term vision

• Paid on time, every time

• Genuine career progression opportunities

How to Apply

Please submit your CV together with a short cover letter outlining why you'd be a great fit for the role.

No trailer industry experience is required.

If you're looking for a stable Monday-Friday career where you can build long-term skills, help customers and grow with a successful Australian business, we'd love to hear from you.