Service Quality Controller

If you take pride in getting the details right and want your work to directly shape the experience customers have with their vehicles, this role at Frizelle Sunshine Automotive is worth a closer look.

About the role:

As Service Quality Controller at our Arundel Commercial Centre, you sit at the heart of the service operation, making sure every vehicle leaving the workshop meets the standard customers expect and the team is proud of.

Your day-to-day will include:

• Conducting quality checks on completed vehicle services and repairs, giving you full visibility over the workshop's output
• Road-testing vehicles to verify work has been carried out correctly, adding a hands-on element to your day
• Identifying any missed or incomplete work before a vehicle reaches the customer, allowing the team to resolve issues on the spot
• Collaborating with technicians and service advisors to maintain clear communication across the workshop floor
• Contributing to a culture where quality is everyone's responsibility, not just a final checkpoint

About You:

You bring a careful eye, solid technical grounding, and a genuine commitment to getting things right the first time.

More about you:

• A current Queensland driver's licence is essential, including the ability to drive manual vehicles
• Trade qualification or hands-on mechanical experience means you understand what good work looks like
• Strong attention to detail comes naturally to you, whether you are checking a service checklist or listening to how an engine sounds on a test drive
• Working within a dealership or automotive service environment has given you confidence in a workshop setting
• Clear, respectful communication helps you raise concerns constructively with technicians and service staff

The benefits:

Frizelle Sunshine Automotive offers a stable, supportive environment where your contribution to quality is visible and valued every single day.

Benefits include:

• A permanent, full-time role with consistent hours and long-term career stability
• Being part of a well-established Queensland automotive group with multiple locations and room to grow
• Employee benefits including discounts on vehicles, servicing and our exclusive rewards platform
• Access to the resources and backing of one of Australia's largest automotive dealer groups

If you think this role is right for you, apply today and don't miss out on a great opportunity!

Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise.

We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.