Outreach Worker - South Eastern NSW

StandBy Support After Suicide, a program of Youturn, is Australia's leading suicide postvention service, supporting people and communities impacted by suicide through tailored outreach, connection and care.

This fixed-term, part-time position (4 days per week) offers the opportunity to create lasting impact across the South-East NSW PHN communities until 30 June 2027. Candidates must live in the Illawarra - Shoalhaven area.

About Youturn 

The individuals, families and communities we support are at the heart of everything we do at Youturn. We listen deeply – honouring every voice, story, culture and choice – through our core values of Integrity, Respect and Inclusion. We have a strong commitment to reflection and responsibility and are always curious and adapting through our Learning value. At Youturn, we believe in the importance of caring today for a better tomorrow, represented in our value of Stewardship.

Youturn is a community-based not-for-profit charity providing social, community, and health services across Australia. With more than 35 years of experience, we are a trusted provider supporting individuals and communities through life’s toughest moments, empowering people of all ages to live safe, connected, and meaningful lives. With compassion and equity at our core, we support people in the areas of housing, community and family support, mental health, and support for those bereaved or impacted by suicide.

You can find out more at youturn.org.au.

At StandBy Support After Suicide, we believe that connection, compassion and timely support can make a profound difference for people navigating the impact of suicide loss. As an Outreach Worker, you'll play a vital role in providing meaningful support to individuals, families and communities impacted by suicide, while helping to foster hope, healing and resilience across the Shoalhaven and Illawarra region and the SE NSW PHN region

This is more than a role. It's an opportunity to help people feel seen, understood and supported during some of life's most difficult moments.

The role of the StandBy Outreach Worker for NSW is responsible for assisting in the delivering of support for people bereaved or impacted by suicide, community engagement, education and training, as well as other events and activities as directed by the StandBy Manager or Coordinator. This position ensures quality delivery of the StandBy program in line with the StandBy Model, providing individual support to those bereaved by suicide, conducting risk assessments, responding to notifications, and supporting community engagement activities across the region.

About the Role

Every person impacted by suicide has a unique journey. As an Outreach Worker, you'll use your experience to provide compassionate support that helps individuals, families and communities navigate grief, find connection and access the support they need.

In this role, you will:

• Provide individual support to people impacted by suicide.
• Facilitate and co-facilitate support groups and community initiatives.
• Build connections with community stakeholders and services.
• Contribute to suicide postvention education, awareness and advocacy activities.
• Support the delivery of evidence-based postvention services that promote healing, hope and recovery.

What We're Looking For

To be successful in this role, you will bring:

• Experience supporting those impacted by suicide bereavement.
• An understanding of, or experience with community engagement or related fields.
• Strong communication and relationship-building skills.
• The ability to work independently while remaining connected to a supportive team.
• A genuine commitment to supporting vulnerable people with empathy and respect.
• Location & Travel Requirements

This position is dedicated to supporting communities across the Shoalhaven and Illawarra region & SE NSW PHN region and applicants must reside within the Shoalhaven and Illawarra region.

As regular travel is a requirement of the role, the successful candidate must hold:

• A current, unrestricted Driver's Licence
• Own a reliable and insured motor vehicle.

Travel throughout the region will be required and may include occasional overnight stays.

Why This Role Matters

This is a unique opportunity to transform experience into meaningful impact. Every conversation, every connection and every act of support has the potential to help someone feel less alone and more hopeful about the future.

What We Offer

• Part-time contract opportunity through to 30 June 2027
• Meaningful work that creates lasting impact
• A supportive, values-driven organisation
• Ongoing training, professional development and supervision
• The opportunityto help others heal and recover

We offer a generous remuneration package with benefits designed to support your career and lifestyle goals:

• Salary packaging up to $15,900 + $2,650 in meal entertainment benefits
• Enjoy a range of employee benefits and wellbeing initiatives that support you both at work and at home.
• 5 days of paid wellness leave annually (pro-rata)
• 12 weeks paid parental leave after 12 months of service
• Annual leave loading

Ready to make an impact?

If you're passionate about supporting others through suicide bereavement and believe your compassion and resilience can make a difference, we'd love to hear from you.

Apply today and help create safer, stronger and more connected communities across the Shoalhaven and Illawarra region.

We are committed to building a diverse and inclusive workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, the LGBTIQA+ community, people with disabilities, culturally diverse backgrounds, and those with lived experience.