Manager – Consulting & Program Delivery

Overview

Flexiq is a boutique consultancy committed to delivering solutions differently, with flexible thinking at the heart of our approach.

The role of Manager – Consulting & Program Delivery plays a pivotal leadership role in managing client-facing consulting engagements, developing our people, and supporting the growth of Flexiq. The role sits between the Directors and the team, supporting day-to-day leadership while remaining actively chargeable to clients. The type of work and tasks required will be varied and driven by the requirements of our clients and our business, with a focus on project and program delivery, management consulting, business improvement, governance, and stakeholder engagement.

Values & Culture

At Flexiq, We Are Committed To Diversity, Inclusion, And Providing a Supportive Environment For All Employees. Our Values Guide Our Decisions, Actions, And Interactions With Each Other And Our Clients

Be Honest: Work with honesty and integrity. Be Flexible: Flexible thinking is our mindset. Be Accessible: Make our capability available to all. Be Extraordinary: We develop extraordinary people.

Key Responsibilities

Client Leadership: Develop and maintain trusted relationships with clients and senior stakeholders, delivering exceptional client experiences both remotely and on-site. Consulting Delivery: Lead and support client engagements across project delivery, program governance, business improvement, operating model design, project controls, and transformation initiatives. People Leadership: Support with the management, mentoring and development of the team, providing clear direction, regular coaching and practical support. Project and Program Management: Plan, coordinate and oversee the delivery of client work, including scope, schedule, risks, issues, dependencies, performance reporting and stakeholder expectations. Governance and Controls: Establish, maintain and improve governance structures, reporting rhythms, decision-making forums, project controls and portfolio reporting approaches. Business Analysis and Improvement: Analyse our clients business processes, systems and ways of working to identify improvements and implement practical solutions that create measurable value. Management Consulting: Facilitate workshops, prepare materials, develop business cases, summarise insights, and translate complex information into clear recommendations. Business Development: Support proposal development, client presentations and growth opportunities with existing and prospective clients. Collaboration: Work closely with the Directors, consultants and client teams to ensure successful delivery of projects, programs and improvement initiatives. Ad-hoc Tasks: Support the business and our clients with a range of leadership, operational, analytical and delivery tasks as required. Safety & Compliance: Always promote and uphold a strong safety culture by ensuring work practices comply with relevant health and safety regulations and company policies.

Chargeability & Business Growth

Maintain Chargeability: You are expected to manage your time and responsibilities to achieve high chargeability, contributing to the commercial strength and financial health of the business. Support Business Growth: Actively seek opportunities to add value, support new initiatives, strengthen client relationships and contribute to the growth and success of Flexiq. Exceptional Client Experience: Deliver outstanding service and practical solutions, ensuring clients receive a positive and memorable experience. Leadership Leverage: Provide an effective leadership layer between the Directors and the consulting team, helping Flexiq scale while maintaining quality, responsiveness and culture.

Required Skills

Strong client-facing experience, ideally within management consulting, engineering consulting, infrastructure, utilities, energy or major projects.Demonstrated experience leading people, mentoring team members, and helping others develop professionally.Excellent stakeholder engagement, facilitation and relationship management skills.Strong commercial mindset and ability to balance client outcomes, chargeability, quality and team development.Excellent written and verbal communication skills, including the ability to prepare executive-level materials and presentations.Strong analytical, problem-solving and critical thinking skills to drive results and drive outcomes to completion.Organisational skills to manage multiple projects, priorities and stakeholders through ambiguity.High computer literacy, especially with Microsoft Excel, Word, PowerPoint and Microsoft 365 tools.Understanding of project delivery, governance, reporting, project controls, change management or business improvement frameworks.A collaborative, approachable and growth-oriented attitude aligned to Flexiq’s values and culture.

Qualifications & Experience

Tertiary qualifications in engineering, business, management, commerce or a similar field.Relevant experience and certifications in management, consulting, project, program or change management will be highly regarded.Approximately 8+ years of relevant professional experience, including experience in client-facing or advisory roles.Experience in energy, utilities, infrastructure, government or complex asset-intensive environments will be highly regarded.

What Success Looks Like?

Client Confidence: Clients see you as a trusted advisor who understands their context and delivers practical outcomes. Team Development: Consultants/analysts receive clear direction, coaching and support, and the broader team benefits from stronger leadership capacity. Quality Delivery: Engagements are delivered professionally, commercially and in line with Flexiq’s expectations. Business Growth: You contribute to stronger client relationships, repeat work, proposals and new opportunities. Flexiq Culture: You model Flexiq’s values and help maintain a positive, flexible, high-performing and inclusive workplace.