DR & Event Coordination Mgr

Manager, Disaster Response Event Coordination

• Location: Brisbane, Disaster Management Centre 
• 2-year Maximum Term Contract (MTC)
• Reporting to: Executive Manager, Disaster Management & Readiness

About the Opportunity

This is a unique leadership opportunity within Suncorp's Disaster Management & Readiness function, leading disaster response readiness and event coordination activities to support preparedness, activation and response for severe weather and disaster events.

The role provides leadership across disaster readiness, activation planning, event coordination, governance, executive exposure, operational response and continuous improvement. It plays a critical role in ensuring Suncorp is prepared to respond effectively to severe weather and disaster events while supporting positive customer, operational and community outcomes.

Why This Role Stands Out

Lead at the Forefront of Innovation

This is not a traditional disaster management role.

The successful candidate will have the opportunity to work at the intersection of disaster management, weather intelligence and emerging technologies, leveraging:

• Artificial intelligence and AI-enabled insights
• Geospatial intelligence and advanced mapping capabilities
• Satellite imagery and impact analysis
• Weather intelligence and forecasting systems
• Operational readiness technologies
• Innovative approaches to preparedness, activation and response

If you are excited by technology, innovation and the future of disaster management, this is a rare opportunity to shape how these capabilities are embedded into operational decision making and customer outcomes.

Work Alongside Leading Weather Experts

The role partners closely with Suncorp's Weather Intelligence capability, providing exposure to:

• Severe weather forecasters
• Qualified meteorologists
• Operational intelligence specialists
• Emergency services and government stakeholders
• Industry partners

The ability to combine weather science, customer impacts, operational readiness and executive decision-making creates a genuinely unique operating environment.

Lead a High-Performing Team

You will inherit a highly skilled, engaged and respected team with strong capability across disaster management, readiness, stakeholder engagement and event coordination.

This is an opportunity to lead an established team that consistently delivers under pressure while continuing to build future capability and innovation.

Strategic Leadership Exposure

The role has significant visibility across the organisation and offers regular engagement with senior leaders and executives.

Responsibilities include:

• Leading executive briefings during disaster events
• Influencing strategic operational readiness decisions
• Driving enterprise-wide disaster preparedness outcomes
• Working across Claims, Customer, Operations, Risk, Technology and Communications functions
• Supporting organisational resilience and response capability

If you are looking to build executive exposure and enterprise influence, this role offers exceptional breadth and visibility.

Purpose-Driven Work

This role directly supports Suncorp's ability to help customers and communities before, during and after severe weather and disaster events.

It combines purpose, leadership, innovation and strategic influence in a way few roles can.

Key Experience

Ideally, you will have experience:

• Leading disaster, crisis, incident or emergency response functions
• Coordinating complex cross-functional stakeholder environments
• Managing activation governance and executive reporting
• Influencing senior stakeholders during high-pressure situations
• Driving continuous improvement and lessons learned following major events

Lead Australia's Next Generation of Disaster Readiness and Response

This is a rare opportunity to lead one of Australia's most progressive disaster management functions, sitting at the intersection of severe weather intelligence, emerging technology, operational resilience and strategic leadership.

As Manager, Disaster Response Event Coordination, you'll lead a highly skilled and engaged team responsible for ensuring Suncorp is prepared for, and able to respond to, major weather and disaster events that impact customers and communities across the country.

Working alongside qualified meteorologists, severe weather forecasters and operational intelligence specialists, you'll help translate complex weather, risk and impact information into actionable business decisions. 

Leveraging AI-powered insights, geospatial intelligence, satellite technologies and emerging analytics capabilities, you'll play a key role in shaping the future of disaster preparedness and response within one of Australia's leading insurers.

This role offers an exceptional blend of operational leadership and strategic influence. You'll be a trusted advisor to senior leaders and executives, leading critical event briefings, influencing enterprise-wide readiness decisions and helping shape how Suncorp responds when communities need us most.

Beyond the challenge and impact, you'll inherit a high-performing team with a strong reputation across the organisation, providing the opportunity to further develop capability, foster innovation and continue building a culture focused on resilience, collaboration and continuous improvement.

For leaders passionate about disaster management, emergency response, operational resilience, weather intelligence or emerging technologies, opportunities that combine purpose, innovation, executive exposure and genuine community impact are exceptionally rare. This is one of them.

What we can offer you:

• Discounts and offers on a range of insurance products
• A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
• Invest in your brighter future with ongoing study support and career development programs.
• Give back to our communities with payroll giving, donation matching and paid volunteer leave.
• Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

Employee benefits | Suncorp Group