Floor Coordinator - Help Desk & Rostering

Join SALHN: Floor Coordinator, Help Desk & Rostering

As Floor Coordinator for Help Desk and Rostering, you'll be the steady hand managing daily resource allocations, patient flow coordination, roster support and being the contact point for task management requirements across one of South Australia's busiest hospitals. This is a role where your organisational skills directly support the people delivering care every day.

About the role: 

Reporting to the Manager Hotel Services, this role is responsible for the expediting and resolution of requests relating to personnel, cleaning, patient flow, food, and contracted services.

Duties for the role will include:

• Ensure that service provision and the activities of the Division / Unit / Ward / Service are person and family centred and professionally and effectively conducted by contributing to the development of an integrated team approach and culture which is highly responsive to the needs of our consumers,
• Ensure the effective management of human, financial and physical assets through appropriate planning and allocation of resources to achieve agreed Division / Unit / Ward / Service and strategic plans,
• Ensure that service provision and the activities of the Division / Unit / Ward / Service are person and family centred and professionally and effectively conducted by contributing to the development of an integrated team approach and culture which is highly responsive to the needs of our consumers,
• Ensure the effective management of human, financial and physical assets through appropriate planning and allocation of resources to achieve agreed Division / Unit / Ward / Service and strategic plans,
• Oversee Sunrise and the Patient Flow Mobility application for Hotel Services, including associated devices to ensure appropriate staff movements and the progression and completion of cleaning and transport jobs to improve bed turnover times and flow

About you:

• Demonstrated leadership and ability to apply these principles in a patient support services environment,
• Ability to effectively promote a culture of respect and courtesy,
• Ability to work as part of a multi-disciplinary team and maintain positive working relationships with staff at all levels,
• Ability to use initiative and judgement and take a flexible approach to work routines,
• Ability to coordinate workflow and activities, achieve set objectives and evaluate outcomes,
• Proven experience in basic computing skills, including email and word processing,
• Experience with rostering principles,
• Experience in the training and development of staff in a health care setting,
• Experience in producing data reports and written submissions

Please see the attached Role Description for additional information.

Want To Know More? Contact: Lindsay Douglas, Manager, Hotel Services FMC, (08) 8204 3***, ***************@sa.gov.au

Application Closing Date: 11.55 pm Sunday 30 August 2026

Attachments:

• Floor Coordinator - Help Desk & Rostering Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 947223