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Rend Tech
Summary: Rend Tech is seeking an experienced Service Delivery Manager to lead our technical support and service delivery teams within a fast-paced Managed Service Provider (MSP) environment specialising in healthcare …
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About the role
Summary:
Rend Tech is seeking an experienced Service Delivery Manager to lead our technical support and service delivery teams within a fast-paced Managed Service Provider (MSP) environment specialising in healthcare clients. This role is responsible for ensuring exceptional customer service, managing escalations, driving SLA performance, leading technical teams, and maintaining strong relationships with healthcare practices and stakeholders.
Responsibilities:
Qualifications:
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