CRM Data Quality Operations Administrator

The Role12-Month Parental Leave ContractMake an Impact with Data That Matters
Looking for a role where your attention to detail and passion for data can make a real difference?
RANZCR is seeking a CRM Data Quality Operations Administrator to join our Member Fulfilment Unit on a 12-month parental leave contract. In this role, you'll help ensure the accuracy, integrity and reliability of data that supports our members, programs, reporting and decision-making across the organisation.
Reporting to the CRM and Data Governance Specialist, you'll work with Microsoft Dynamics 365 (D365), supporting data quality, governance and continuous improvement initiatives that directly contribute to a better member experience.
Whether you're an experienced CRM administrator or a data professional looking to further develop your skills in governance and data quality, this is an excellent opportunity to build your experience in a purpose-driven organisation.
About UsThe Royal Australian and New Zealand College of Radiologists (RANZCR) is the peak body for clinical radiologists and radiation oncologists across Australia, New Zealand and Singapore.We set professional standards, support specialist training, and advocate for excellence in patient care. Our people are passionate about making a difference, and we're committed to fostering an inclusive, supportive and flexible workplace.
When you join RANZCR, you'll enjoy:12 rostered days off (RDOs) per yearAttractive salary packaging optionsFlexible and hybrid working arrangementsAdditional wellbeing and employee benefitsA collaborative and values-driven cultureOpportunities to contribute to meaningful work that supports healthcare professionals across the region
Learn more: https://www.ranzcr.com/college/about/careers-at-ranzcr
What You’ll DoMaintain the accuracy, integrity and quality of member and organisational data within Microsoft Dynamics 365 (D365).Conduct data quality reviews, validation checks and remediation activities to ensure compliance with data standards and governance requirements.Monitor, investigate and resolve data quality issues, including duplicate, incomplete or inconsistent records.Support data governance, privacy, retention and audit activities to ensure trusted and compliant data management practices.Validate data across integrated systems and assist with reconciliation and issue resolution where required.Ensure data is accurate, complete and ready for operational reporting, dashboards and business decision-making.Prepare data quality metrics, identify trends and escalate recurring issues to support continuous improvement.Collaborate with stakeholders across the College to improve data processes, support system enhancements and contribute to an exceptional member experience.
What You’ll BringCertificate or Diploma in Information Management, Business Administration, Data Management, Information Systems or a related field OR equivalent relevant experience.Experience working with CRM systems (D365 highly desirable)Experience in CRM data quality management, data validation, data cleansing, and operational data governance.Experience working with large datasets and identifying data quality issues.Experience following documented governance and compliance processes.Experience collaborating with internal stakeholders to gather, validate, or clarify data.Strong attention to detail with a methodical approach to data review, accuracy and resolution.Understanding of data quality principals, data governance practices, privacy and compliance requirements.Ability to perform structured data validation and accurately update dataStrong Microsoft Excel skillsStrong documentation and process management capabilityClear verbal and written communication skills, with the ability to work effectively across multiple teams.Ability to follow documented processes while contributing to process improvement.
Ready to Apply?If this sounds like your next move, we’d love to hear from you. Apply now or reach out to recruitment@ranzcr.edu.au for a confidential chat.
We are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. Candidates who require adjustments or accessibility support during the recruitment process are encouraged to contact us. We welcome applications from people of all backgrounds, experiences, and identities.