Medical Secretary - 3 - 4 days a week

Medical Secretary – Part Time
South Coast Renal (Brockway House Medical Services) | Gold Coast

South Coast Renal is one of the Gold Coast's leading specialist nephrology practices, providing exceptional patient-centred care across outpatient consultations, hospital care, diagnostics, clinical trials, and infusion services.

Due to continued growth, we are seeking a professional and compassionate Part Time Medical Secretary to join our administration team. This is an excellent opportunity to work in a busy specialist medical practice with a supportive team of 7 specialist physicians and experienced healthcare professionals.

We are looking for someone who is organised, proactive, and committed to delivering an outstanding patient experience. Previous medical administration experience is highly regarded; however, we are happy to train the right candidate who demonstrates a strong work ethic, willingness to learn, and a genuine interest in healthcare.

About the Role

The successful candidate will provide high-level reception and administrative support to our doctors, patients, carers, and external healthcare providers. This role is essential to delivering a positive patient experience and supporting our clinical team.

1 permanent part time position

10am - 6pm shifts (days TBC) , Friday availability a must 8:30am - 4:30pm

Weekly pay + holiday leave loading + paid extra time off over Christmas and New Years

Key Responsibilities

• High-level reception and patient communication

• Appointment scheduling and diary management

• Medical correspondence and document management

• Liaison with hospitals, specialists, and healthcare providers

• Use of practice management and clinical software

• Supporting the administrative needs of a busy specialist practice

About You

To be successful in this role, you will demonstrate:

• A strong commitment to patient care and outcomes

• Professional and respectful communication with doctors, staff, and healthcare teams

• The ability to work effectively in a busy, team-based environment

• A willingness to adopt and use technology to support business activities

• A genuine interest in working in healthcare

• Off site parking

• Australian permanent residency is required for this position

Software:

• GENTU, Medical Objects, Microsoft Office, V-Money, Monday.com, Dict8ion, XERO

Why Join South Coast Renal?

• Competitive salary based on experience & weekly pay & holiday leave loading

• Additional paid leave when the clinic closes between Christmas and New Year (no need to use personal leave)

• Supportive team of specialists and research professionals

• Excellent work-life balance

• Opportunity to be part of a growing, forward-thinking renal service

• Ongoing professional development and learning opportunities