Inside Sales / Application Engineer – Blowers & Compressors

Scope of Position: Responsible for:Acting as the inside sales and application engineering specialist for blowers, compressors and related rotating equipment.· Reviewing customer enquiries, RFQs, specifications, datasheets, tenders and application requirements.· Preparing technical selections and commercial quotations for blowers, compressors, spare parts, service and associated equipment.· Assessing different technical options and recommending the best-fit solution for the given customer, process, application and operating conditions.· Supporting external sales personnel during proposal presentation, customer clarification, technical/commercial finalisation and purchase order conversion.· Identifying qualified opportunities and contributing to profitable order intake through accurate, competitive and technically compliant proposals.· Customer order processing and supplier order processing.Maintaining group values and core principles, contributing to company marketing matters and supporting a positive workplace environment.
Key Tasks and Responsibilities
1. Goal Setting and Strategic Planning· Assist in full support of the sales plan and strategic direction for the company· Presentation of the plan to the company management· Supporting strategic plans to meet or exceed the goals set for specific products / territories
2. Management· Compliance with Company policies and procedures· Workplace cleanliness· Relationship building (Key customers, prospects and colleagues)As a core part of the sales process, the role is expected to review customer and RFQ specifications, clarify technical and commercial requirements, select suitable blower and compressor configurations, prepare complete quotations and support the sales team through clarification, negotiation and finalisation with the objective of winning purchase orders with the best technical and commercial solution.Sales and MarketingParticipate in the preparation of an annual marketing and sales plan, including budgetsAchievement of the sales goals for specific products/territoriesThe technical-commercial sales process, including:Customer relationships and front-line technical/commercial support.Detailed review of customer enquiries, RFQs, specifications, datasheets, tenders, P&IDs & application information.Analysis of process & application data including flow, pressure, temperature, operating conditions, duty point, scope boundaries, compliance requirements, deviations & exclusions.Selection and sizing of blowers, compressors and related accessories using Aerzen selection tools, engineering standards and application know-how.Assessment of alternative technical solutions, including equipment type, configuration, efficiency, lifecycle cost, reliability, delivery, risk and commercial competitiveness.Preparation of technically compliant & commercially sound quotations with clear assumptions, deviations, exclusions, scope of supply, pricing & value-added recommendations.Time management, planning and prioritisation of key customer enquiries and strategically important opportunities.Support to the sales team during customer clarification, proposal revision, technical discussion, commercial negotiation and finalisation of orders.Identification of possible tender activityReviewing specifications and tenders for projectsPreparation, technical selection, commercial quotation and presentation of offers, as required, to support conversion of qualified opportunities into purchase orders.Follow upsContract administration· Liaising with sales staff· Liaising with customers· Development of sales tools· Maintenance of quotation register(s) and files· Phone sales and cold callingMaintenance of customer contact information and database in Salesforce CRM
3. Operations· Project execution and management· Maintenance of document and data storage in accordance with company policies· Management of stock requirements· Administration support4. Quality Assurance· Compliance with company QA system.5. Health and Safety· Compliance with Occupational Health and Safety Regulations & the company health & safety system6. Finances· Participate in development of sales and cost budgets