Receptionist (12-Month Fixed Term Contract P/T)

Southcare provide essential services to older people who need help so they can stay living independently at home. 

We our looking for an enthusiastic and personable Receptionist to join our busy and supportive team.  You will be the welcoming face and voice of Southcare, greeting visitors, answering telephone enquiries and providing administrative support to help ensure the smooth day-to-day operation of our organisation,

About the Role

This role is required to provide high-quality front-of-house service to participants, visitors, staff, volunteers and other stakeholders, both in person and over the phone and to support effective day-to-day business operations.

The role will provide dedicated reception coverage from 10:00am to 2:00pm each working day ensuring the reception area is professionally maintained, participants and visitors are assisted promptly and professionally, and services are delivered in line with Southcare Values.   

If successful you will be the first point of contact for Southcare and you will be responsible for greeting visitors, responding to general enquiries, answering and directing internal and external telephone calls and ensuring messages are accurately recorded and communicated.  You will receive, process and distribute incoming and outgoing mail, manage general email enquiries by responding directly or forwarding these to the appropriate department.  You will also be responsible for processing EFTPOS payments received by Southcare.

If you believe this role is the right fit for you, read on to learn more about what you will bring to the role and the benefits of joining the Southcare team!

To be successful in this role you will bring;

• A genuine interest in aged care and working in the community and who are committed to making a difference to the lives of older Australians 
• Previous experience and/or relevant training in similar role
• Demonstrated ability to provide participants, visitors and staff with an exceptional service experience
• Demonstrated ability to communicate and liaise effectively with all levels of staff, participants and visitors, including the ability to use discretion with confidential and sensitive information.
• Demonstrated ability to work effectively as part of a team
• Demonstrated understanding of person-centered care and a willingness to work within Southcare's Mission & Values
• National Police Certificate in line with the requirements of the Aged Care Act
• High level of computer literacy
• Personal presentation appropriate for a front-of-house position

What Southcare can offer you!

• 12% superannuation + competitive Salary Packaging benefits of up to $15,900 per annum tax free (more after tax $ in your pocket!)
• Up to $2,650 per annum tax free meal and entertainment card
• 17.5% annual leave loading
• On-site free parking
• Flexible working arrangements to promote work/life balance
• Supportive working environment so you can learn and thrive
• Learning and Development opportunities
• Well-being initiatives including free flu vaccines and Employee Assistance Program x 4 consults per year
• Celebrations including birthday, annual awards events and end of year celebration to connect you with fellow Southcarers

Next steps

If you are a motivated and community-minded professional with a passion for relationship-building and growth, we would love to hear from you.

Southcare is an EEO employer and welcomes applications from indigenous and diverse backgrounds.   We promote Gender Equality and Empowerment. 

All successful applicants must be eligible to work in Australia and will consent to a pre-employment assessment.

If you're interested in this role and wish to apply, please submit your application with a covering letter explaining why you think this is the perfect role for you.