Injury Management Officer

Why IFYS?

At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.

We believe our people are our greatest strength. That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

About the opportunity

IFYS has a new opportunity for an Injury Management Officer to join our People & Culture Team. This role is open to applicants at all stages of their career. Candidates with limited experience who have a genuine interest in supporting the wellbeing of others are encouraged to apply, with on-the-job training provided.

Reporting to the Health, Safety & Environment Manager, this role is responsible for coordinating the management of work related and non-work-related injuries, and will assist the HS&E Manager to implement initiatives to increase the safety of employees.

What's on offer?

• Permanent full-time role based in Maroochydore
• $80,000 per annum + superannuation – IFYS is committed to gender pay equity
• Not-for-profit salary packaging options (package up to $15,900 per FBT year)
• Ability to work from home (up to two days per week) after training period is completed
• Career & professional development opportunities
• Annual $250 personal wellbeing reimbursement benefit towards eligible activities
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Responsibilities of the role:

• Manage workplace injuries, including WorkCover claims, liaising with injured workers and their managers, and return-to-work planning
• Coordinate and monitor injured worker rehabilitation, communicate with key stakeholders as required via phone, MS Teams, text and email
• Liaise with Workcover Queensland to ensure claims are being managed and to track recovery
• Provide managers with guidance on managing non-work-related injuries and assist with employee correspondence
• Manage the Health Safety & Environment email inbox
• Support the development and maintenance of health and safety initiatives
• Manage the working from home agreement process, ensuring all documentation remains up to date, compliant, and accurately maintained
• Coordinate and administer HS&E Committee meetings

Requirements for the role:

• Undergraduate degree in relevant field e.g. Psychology, Allied Health, Human Resources or Occupational Health & Safety (highly desirable)
• Ability to read and understand legislation and safety information and contextualising to IFYS
• Strong interpersonal, written and verbal communication skills
• A high level of confidentiality, integrity and awareness of sensitive information
• Sound knowledge of Microsoft Office Suite including Outlook, Excel, Word and PowerPoint
• Proactive and solutions-focused, with the ability to work independently and as part of a team

Must hold or be willing to obtain if successful:

• Valid Queensland Driver’s License
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (A new check will be completed through IFYS systems)
• Ability to provide two recent line manager references including your current employer

Applications close at 5:00pm Monday 31^st August 2026. Applications received after will be accepted but may not form part of the initial candidate pool.

If you would like further information on this role, please call 5438 3000 and ask to speak to Veronica in the Recruitment team.

We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities. As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.

It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.