Content Producer

• Work in a high performing, values-driven organisation
• Competitive salary with salary packaging benefits
• Part-time 12-month contract position
• Hybrid work arrangement with office located in Sydney CBD

ABOUT US

Our passionate team empowers refugees to find safety and protection when they need it most.

Australia for UNHCR (A4U) and Aotearoa New Zealand for UNHCR (NZ4U) are UNHCR’s national partners in Australia and New Zealand, raising funds and awareness to assist people forced to flee conflict, disaster or persecution. With more than 120 million people now forcibly displaced worldwide, this work has never been more vital.

At Australia for UNHCR and Aotearoa New Zealand for UNHCR, we harness the generosity of Australians and New Zealanders to help UNHCR deliver life-saving aid during humanitarian emergencies. This aid includes shelter, clean water, medicine, emergency cash assistance and counselling. We also support long-term education, healthcare and employment programs to help refugees rebuild their lives and create more secure futures. As part of the UN network, we make a difference for millions of people every year.

WHO WE ARE LOOKNG FOR

Our people are collaborative and inclusive team players, committed to finding new ways to increase support for refugees.

• An experienced and detail-oriented content creator who can work both independently and collaboratively with and provide communications for a wide range of stakeholders.
• A passionate and creative individual who approaches work with initiative, drive and internal motivation to produce engaging, impactful, accurate and timely content in support of Australia for UNHCR’s objectives and activities.

YOU’LL MAKE AN IMPACT BY

• Sourcing, gathering and developing content to support communication and fundraising objectives
• Creating content for different types of donors (such as corporate and high net worth individuals) and platforms, including digital, print and presentations
• Ensuring content fits style, brand and tone guidelines, is up-to-date and accurate
• Creating fundraising mail packs, emails and other assets
• Contributing to the production of in-house publications and writing and updating content for the website
• Building and sending the digital supporter magazine using Salesforce Marketing Cloud
• Editing and refining content to ensure it is accurate, concise and aligned to content and stakeholder goals
• Using approved artificial intelligence (AI)-enabled tools, such as Copilot and Canva AI, to support content research, development and production workflows and quality assurance
• Working collaboratively across the organisation to develop creative concepts and content, and identifying ways to engage existing donors and new audiences with a variety of content and platforms
• Staying abreast of communication trends and activities and identifying new opportunities to tell captivating stories

WE WOULD LIKE YOU TO HAVE

• At least five years’ experience in a relevant role - e.g. in-house or agency content production
• High level copywriting and editing skills
• Ability to meet short deadlines in emergency situations
• Detail-oriented, with strong planning and organisational skills
• Excellent written and verbal communication skills
• Flexible and agile with the ability to work well under deadlines and pressure
• Previous experience in writing fundraising copy for digital and print

WHAT YOU’LL GET IN RETURN

Working at Australia for UNHCR means that you get to make a difference for refugees every day. Our people give their best, work with compassion, and feel valued and supported. We have an inclusive and supportive culture built on a shared purpose.

How do we know this? Our employees tell us! Our 2026 employee engagement survey revealed that:

• 93% of employees are proud to work at Australia for UNHCR
• 93% of employees feel trusted and valued by their Manager  
• 93% of employees feel people of all cultures and backgrounds are respected and valued

We also offer:

• A competitive salary commensurate with the NFP sector
• Access to $15,900 salary packaging
• Additional leave entitlements with five weeks of annual leave
• A flexible and hybrid work environment
• A focus on wellbeing, including weekly fruit box, access to a holistic Employee Assistance Program with offerings on mental health, nutrition, parenting, financial support and much more
• A focus on learning and development at individual, team and organisational levels

We are a workplace that embraces diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome applications from people with diverse experiences and cultural backgrounds, including migrants and former refugees.

For further information on this position, or to request any requirements that will ensure you can fully participate in our recruitment process at all stages, please reach out to our HR team: hr@unrefugees.org.au using the subject line: Content Producer enquiry via EthicalJobs.

At Australia for UNHCR we are committed to ensuring a safe environment and culture for everyone, including children and vulnerable adults. Therefore, if successful, you will be required to comply with the Australia for UNHCR Safeguarding People Policy and sign the Australia for UNHCR Safeguarding Code of Conduct.

Closing Date: Please apply ASAP as applications will be reviewed as they are received.

A position description is attached.