Administration Worker - Mental Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent Part Time, 32 hours per fortnight
• Located at Tarnbuk Centre, Frankston
• Classification: Grade 2 Year 1 (YC89)* plus super

The Team & Role

Join Bayside Health Peninsula's Mental Health and Wellbeing Service in a front-facing reception role where you will be the first point of contact for consumers, carers, visitors, and staff. As part of a supportive and collaborative team, you will provide exceptional customer service while coordinating appointments, managing enquiries, supporting clinicians and managers with administrative tasks, maintaining accurate patient records, and contributing to the smooth day-to-day operation of the service. This role is ideal for someone who is organised, professional, and committed to delivering a welcoming and confidential experience for all. Please click here to see the position description.

Skills & Experience Required

• Certificate III in business administration or working towards same
• Knowledge of Medical terminology
• Previous experience in a mental health setting
• Intermediate to advanced ability to use MS Office suite of programs
• Ability to prepare letters, emails and reports using clear, concise and grammatically correct language
• Extensive administration experience and switchboard functions
• Ability to plan, organise and deliver on competing work demands
• Demonstrated ability to work effectively within a multidisciplinary team environment as well as
  Independently
• Demonstrated Initiative, self-direction, Innovation and ability to contribute to the development of new
  services
• Well-developed Interpersonal skills
• Current Victorian Driver's licence
• Familiarity with the provisions of the Victorian Mental Health and Wellbeing Act 2014, including the mental
  health principles

Benefits

• Step into state-of-the-art facilitie
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information please contact Erin Zamagni ********@phcn.vic.gov.au

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at ***************@phcn.vic.gov.au or 03 9784 2*** (option 1)

The role ceases advertising on 29 August 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

*Please refer to Victorian Public Mental Health Services Agreement 2024 - 2028 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.