Support Worker – SIL & Complex Behaviour Support (preferably Male Samoan or NZ background)

Company Description

Glow Healthcare Australia is a trusted provider of aged care, disability support, therapeutic services, complex care, and child and youth services across NSW. We partner with healthcare providers to deliver high-quality, person-centred care that empowers individuals to achieve greater independence and improved quality of life. Our mission is to make a positive impact through collaborative, compassionate, and professional support services.

About the Role

We are seeking an experienced and confident Support Worker with a strong background in Supported Independent Living (SIL) and supporting participants with complex behaviours. This role is ideal for someone who remains calm under pressure, has excellent crisis management skills, and is committed to delivering safe, respectful, and person-centred support.

Key Responsibilities

• Provide high-quality personal care and daily living support to participants.
• Support participants living in Supported Independent Living (SIL) environments.
• Work effectively with individuals who display complex and challenging behaviours.
• Use positive behaviour support strategies and de-escalation techniques to manage crisis situations safely.
• Promote participants' independence, choice, and achievement of personal goals.
• Assist with community access, appointments, and social and recreational activities.
• Maintain accurate documentation and report incidents as required.
• Create a safe, respectful, and supportive environment while following NDIS standards and organisational policies.
• Work collaboratively with families, allied health professionals, and support teams.

Essential Requirements

• Demonstrated experience working in Supported Independent Living (SIL).
• Experience supporting participants with complex behaviours, mental health presentations, or high-intensity support needs.
• Strong crisis management, conflict resolution, and de-escalation skills.
• Minimum 6 months' experience as a Disability Support Worker.
• Current Australian Driver Licence and access to a reliable vehicle (essential).
• Valid Australian work rights.
• Current National Police Check (issued within the last 12 months) or willingness to obtain one.
• NDIS Worker Screening Check (or willingness to obtain one).

What We Offer

• Competitive hourly rates.
• Flexible shifts.
• Ongoing training and professional development.
• Supportive and collaborative team environment.
• Opportunity to make a meaningful difference in the lives of people living with disability.
• Preferably Samoan or New Zealand background

How to Apply

If you have experience in SIL, complex behaviour support, and crisis management, we'd love to hear from you.

Apply now:
https://app.citationhr.com/app/portals/applicant/apply?aid=431c7683-9899-45e2-97d3-5e9ed2481955

Job Type: Casual

Pay: Up to $40.00 per hour

Experience:

• support worker: 1 year (Preferred)

Licence/Certification:

• National Police Certificate (Required)
• Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person