Field Service Technician

About the role

As a Field Service Technician, you will provide installation, maintenance, troubleshooting, and repair services for our dispensing equipment and digital concrete solutions across Queensland and the Northern Territory. This field-based role is focused on delivering exceptional customer service, maintaining equipment reliability, and ensuring safe work practices.

Key responsibilities

• Install, service, maintain, and repair equipment at customer sites.

• Perform preventative maintenance, calibration, and fault diagnosis.

• Respond to customer service requests and provide technical support.

• Build strong relationships with customers and key stakeholders.

• Complete service reports and maintain accurate records.

• Adhere to all safety, quality, and compliance requirements.

About you

• Experience in a field service, maintenance, mechanical, or technical support role.

• Strong troubleshooting and problem-solving skills.

• Customer-focused with excellent communication abilities.

• Able to work independently and manage priorities effectively.

• Safety-conscious with a proactive, hands-on approach.

• Current Australian Driver's Licence.

• Experience within the concrete, construction materials, manufacturing, or heavy vehicle industries is highly regarded.

Benefits

• Work with industry-leading technology and solutions.

• Enjoy a varied, autonomous role with significant customer interaction.

• Be part of a supportive and safety-focused team.

• Access ongoing training and development opportunities.

• Competitive salary package, company vehicle, and tool of trade.

About us

At Chryso, part of the Saint-Gobain Group, we're a global leader in innovative construction solutions, delivering advanced admixtures, digital technologies, and services that help shape the future of sustainable construction. With a strong presence across Australia and New Zealand, we partner closely with the concrete industry to improve performance, efficiency, and sustainability through cutting-edge products and technical expertise. As part of Saint-Gobain, one of the world's largest and most respected building materials companies, our employees benefit from the strength of a global organisation while working within a collaborative, agile, and customer-focused local team. We are committed to innovation, safety, sustainability, and developing our people to achieve their full potential.

If you're a hands-on technician who enjoys solving problems, building strong customer relationships, and working with innovative technology, we'd love to hear from you.

Apply today and join CHRYSO, a Saint-Gobain company, where you'll help shape the future of sustainable construction solutions.