Digital Fundraising Specialist

• Eastern Melbourne (Wurundjeri Country) / Hybrid
• Part time (0.8) or full time

About Balanced Effect

Balanced Effect is a team of specialists dedicated to supporting purpose-driven organisations in achieving their goals and making a positive impact in the world. Our team's range of expertise in fundraising, marketing, communications and fundraising technology platforms provides valuable support to organisations that may not have such skills in-house.

We offer consulting to a growing list of not-for-profit clients. Our experience and expertise in the sector, especially with leading fundraisers who have decades of experience, has proven invaluable when creating effective fundraising campaigns and strategies.

We're a certified B Corp and 95% of our clients are registered charities. Our client's passion is our passion, and we believe in a balanced life, priding ourselves on being a supportive workplace.

About the role

We're looking for a personable, detail-oriented digital specialist to join our team. You'll use your skills, knowledge and experience to support our for-purpose clients to maximise fundraising income and build user friendly, efficient tech stacks.

You'll own the day-to-day production of Raisely campaign and donation pages, eDMs, email lists, minor website changes and campaign reporting, handling requests end-to-end quickly and to a high standard. You'll work directly with clients on production tasks, approvals and training.

Key responsibilities

• Designing, building and configuring online fundraising and EDM campaigns in Raisely and other digital platforms, including custom CSS and basic custom page work
• Making minor edits and content updates across client websites (e.g. WordPress, Squarespace or similar)
• Managing integrations between online platforms and client email and donor tools, including Raisely, Campaign Monitor, Ortto and Mailchimp
• Building, segmenting and maintaining email lists and audiences, including imports, suppressions and automation setup
• Scheduling, testing (rendering, links, personalisation) and sending EDMs
• Acting as a day-to-day contact for clients by gathering briefs and assets, managing approvals and keeping clients informed on progress
• Data analytics and reporting for campaigns
• Email marketing set up including donor experience and journeys
• Delivering training and mentoring for client staff on Raisely, email platforms and related tools

What you'll bring

• Demonstrated experience building and managing campaign or donation pages in Raisely
• Ability to write and troubleshoot custom CSS (and ideally basic HTML)
• Hands-on experience building EDMs and managing lists and segments in at least one major email marketing platform (e.g. Mailchimp, Campaign Monitor, Ortto or similar)
• An understanding of digital fundraising and/or marketing practices including Meta and Google Ads
• A genuine people person, comfortable managing the back-and-forth of briefs and approvals
• Self-sufficient and organised, able to manage a varied queue of tasks and see work through with limited supervision
• Experience in the nonprofit/fundraising sector, or with an agency serving nonprofit clients

Why join us

• Ample opportunities for professional development
• Flexibility in your hours, ability to work a hybrid model, and rarely if ever do overtime
• The chance to make a genuine social impact, working alongside experienced fundraisers on causes that matter

If you have experience in 80% or more of the above, are passionate about creating change and are a dedicated learner, we'd love to hear from you. We'll be actively contacting applicants throughout the process, so don't delay.

Next Steps

To submit your application please click 'Apply Now' by the closing date.

A position description is attached.