Sales Consultant

The Tasmanian Walking Company (TWC) have been walking for over 30 years, offering amazing wilderness experiences to our guests in some of Tasmania’s most special and remote wilderness locations. We work to deliver a truly immersive experience as we create connections between people and place in remote cultural landscapes through our boutique multi-day walking experiences. Whilst our roots lie in Tassie, we operate on mainland Australia as The Australian Walking Company (AWC) and are excited to be experiencing a growth phase in the business as we introduce a number of new walks.

About the role

We’re looking for a Sales Consultant to play a key role in creating exceptional guest experiences from first enquiry through to booking. Using your natural communication skills, you will convert enquiries into bookings and contribute to the continued growth of our premium walking experiences in a supportive, team-focused environment.

This is a full-time permanent position, based in our Launceston Office with the option for a Hybrid work arrangement.

Key Responsibilities

• Connecting with guests through phone, email, online enquiries and recommend the perfect walking experience.
• Converting enquiries into bookings through exceptional communication, relationship-building and consultative selling.
• Developing and maintaining strong relationships with guests, trade partners and business networks.
• Following up on opportunities professionally and proactively to maximise conversion.
• Providing accurate product advice and sharing your passion for our walking experiences.
• Managing booking information, payments, reservations and administrative tasks with accuracy and care.
• Coordinating trio logistics and supporting operational requirements to ensure a seamless guest journey.

What you will bring

To succeed as a Sales Consultant with Tasmanian Walking Company, you should have the following skills and experience:  

• Proven experience achieving sales targets and KPI’s.
• Strong communication skills, both written and verbal, with the ability to adapt your approach to different audiences.
• A consultative and proactive sales style, with the confidence to build rapport quickly, identify opportunities, influence decisions and close sales.
• Excellent administration skills with attention to detail and the ability to manage multiple tasks, enquiries and programs at once while maintaining accuracy.
• Comfortable with CRM software or demonstrated experience in learning to use new systems quickly.
• A genuine passion for travel, adventure, nature, sustainability and the multi-day walking industry.
• Ability to work flexibility over a 6-day roster.
• Experience working within the tourism, travel, hospitality or a similar customer-focused industry is highly desirable

Why join us?  

You’ll join a purpose-driven organisation that delivers once-in-a-lifetime experiences while treading lightly on the planet. Tasmanian Walking Company has been inducted into the Australian Tourism Hall of Fame and continues to expand domestic through new walks and globally under our Guided by Nature banner.

As a Sales Consultant, you’ll play a key role in shaping how guests begin their journey with us.  

What we can offer you:

• Be part of one of Australia’s leading eco-tourism operators
• Opportunities to travel to the places in which we walk
• Family & friends discounts across our walking products
• Flexible work arrangements
• Opportunities for training, social and professional development  

How to Apply

Please provide your current CV and a cover letter telling us why you’re excited about this opportunity.

Tasmanian Walking Company is committed to fostering a diverse, inclusive, and respectful workforce and we strongly encourage applications from people of all genders, cultures and walks of life. Aboriginal and Torres Strait Islander people are encouraged to apply.

Closing Date: 18 August 2026