Outbound Customer Sales Specialist

About Us
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.

We’re proud to be certified as a Great Place to Work® for 2025/2026 in both Australia and New Zealand.

The Role
Storage King is looking for an Outbound Customer Sales Specialist to join our Customer Sales Team in Dandenong.

If you enjoy talking to customers, building rapport and turning conversations into sales, this could be a great fit. You’ll connect with customers who have already shown an interest in Storage King, understand what they need and help them find the right storage solution.

You’ll be comfortable working towards targets, handling objections and following opportunities through from initial enquiry to reservation and move-in.

Key Responsibilities

• Follow up with leads and sales opportunities.
• Build rapport, understand customer needs and recommend the right storage solution.
• Convert enquiries into reservations and move-ins.
• Confidently handle questions and objections using solution-based selling.
• Promote Storage King products, services and current offers.
• Keep CRM records and follow-up activity accurate and up to date.
• Support sales campaigns and customer retention initiatives.
• Work closely with our stores and the wider Customer Sales Team to achieve results.
• Assist with inbound customer enquiries when required.

Working Hours
Tuesday to Saturday, 9am to 5pm
Total 38 hours per week

Flexibility will be required to assist with shift coverage as needed.

What You’ll Bring
You’re someone who enjoys the challenge of sales, is comfortable picking up the phone and gets satisfaction from turning a customer enquiry into a great outcome.

• 2+ years’ experience in sales, customer service or a contact centre environment.
• Experience in outbound sales or another target-driven environment.
• A confident, friendly communication style and professional phone manner.
• Strong rapport-building, questioning and objection-handling skills.
• Motivation to achieve and exceed sales targets.
• Strong organisation, follow-up and attention to detail.
• Experience using CRM systems and Microsoft Office.
• A reliable, team-focused approach and willingness to solve problems.

What We Offer

• Competitive hourly rate plus monthly and quarterly performance bonuses, giving you the opportunity to earn more when you deliver results.
• Full training and ongoing career development opportunities.
• Flexible working environment with a supportive team culture.
• On-site parking.
• Discounted Medibank health insurance.
• Assure Wellbeing Program, free confidential counselling, financial and legal advice, nutrition and lifestyle coaching, plus wellbeing resources for you and your immediate family.
• Paid Parental Leave, 16 weeks for primary carers and 4 weeks for partners after 12 months of service.
• Access to exclusive employee discounts on retail, groceries, travel and more.

Want to learn more about working with us? Visit our careers site to hear from our team, watch employee videos and discover what makes Storage King a great place to build your career.
https://storagekingcareers.com.au/

Self-storage is a growing industry, and so is Storage King. If you’re motivated by sales, enjoy connecting with customers and want to be part of a supportive team where your results are recognised and rewarded, we’d love to hear from you.

Apply today and grow your career with Storage King.

We value the important work recruitment agencies do, but all our hiring is managed exclusively by our internal recruitment team. We kindly ask agencies not to contact us regarding these opportunities. Thank you for your understanding.

For all enquiries please email ***********@storageking.com.au. Please don't contact the Dandenong South store.
Additional information

• Full time | No industry experience needed
• Competitive hourly rate | Monthly & Quarterly Bonuses
• Training program | Certified Great Place to Work® | Health & wellbeing perks