Customer Support Representative

About the Organisation

The HVG group of companies are privately owned Australian businesses that import and distribute building façade products, sintered stone, graphics media, performance fabrics and decorative building products.

A dynamic growing organisation, HVG comprises more than 180 staff located over 40,000 square metres of warehouse and office space in Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, and Perth.

About the Role

We are looking for an experienced Customer Support Representative to join our QLD customer support team based in Carole Park.

Key Responsibilities

• Handling telephone and email sales enquiries and resolving customer issues.

• Liaising with our field sales team and other internal staff to ensure high service levels.

• Recording and maintaining accurate information on our customer database; and entry, tracking and invoicing of sales orders.

• General administration.

To be successful you will have:

• Experience in customer service role.

• Computer literacy and confidence in using multiple applications.

• Excellent verbal and written communication skills.

• Superior organisation and time management skills.

• The ability to work independently and in a team environment.

We can offer you:

• A competitive remuneration package with bonus incentives.

• Work in a very supportive and friendly team!

• Full training and support.

• A Monday to Friday role (8:30am-4.30pm) with no after hours or weekend work ever.

• A long-term career with the ability to grow within the company.

If you would like to become part of a dynamic growing organisation and possess the required skills, please email your resume to Steve Austin, Branch Manager – Carole Park, QLD at *******@hvg.net.au.

Overseas applicants need not apply.

No agencies or consultants please.