Practice Manager

About the role

We are an established women's health-based practice in Strathfield, NSW, seeking an experienced Practice Manager/ Business Development Manager to join our team. In this full-time role, you will be responsible for overseeing the administrative, financial, and operational aspects of the practice, ensuring it runs smoothly and efficiently whilst maintaining the highest standards of patient care. It offers the opportunity to make a meaningful impact on the day-to-day operations, and contribute to the success and growth of our practice.

Key responsibilities

• Managing all administrative operations of the practice, ensuring scheduling, patient records management, and office procedures are maintained by staff

• Overseeing financial management, including billing, accounts payable and receivable, budgeting, and financial reporting

• Recruiting, training, supervising, and mentoring administrative and clinical support staff

• Ensuring compliance with healthcare regulations, privacy laws, and industry standards

• Implementing, improving and maintaining systems and processes to enhance efficiency and patient experience

• Managing and handling complex patient communications and feedback professionally

• Liaising with healthcare providers, suppliers, and external stakeholders

• Maintaining, updating and improving practice policies and procedures

• Preparing and presenting regular reports on practice performance and key metrics

• Managing practice resources, including equipment maintenance, inventory, and facility management

What we're looking for

• Proven experience working as a Practice Manager or in a similar healthcare administration role

• Strong knowledge of medical practice operations, healthcare compliance, and relevant legislation including privacy requirements

• Excellent financial management skills, experience with practice accounting software and budgeting an advantage (experience with Xero preferred but not essential)

• Demonstrated leader, with the ability to motivate and manage a team effectively

• Exceptional organisational and time-management skills with the ability to prioritise multiple tasks

• Outstanding communication and interpersonal skills, collaborating with staff, patients, and external partners

• Proficiency with practice management software (Genie preferred) and Microsoft Office applications

• Strong problem-solving abilities and a proactive approach to identifying and implementing improvements

• High level of integrity, confidentiality, and professional discretion when handling sensitive information

• Current understanding of Australian healthcare regulations and medical practice requirements

What we offer

We offer a competitive remuneration package commensurate with experience. As a member of our team, you will benefit from working in a supportive and professional healthcare environment where your contributions are valued. We foster a collaborative culture that prioritises work-life balance and employee wellbeing. You will have the opportunity to contribute to the growth and expansion of the practice, to make a real difference in patients' lives whilst working alongside experienced healthcare professionals.

About us

We are a highly respected busy surgical practice specialising in exceptional women's healthcare. We are a team of experienced and caring medical professionals, committed to supporting the wellbeing of our patients with care and compassion. We pride ourselves on maintaining strong relationships with our patients and creating a workplace where our team can excel. We are very close to public transport, and do not work weekends.

Apply now

If you are an experienced Practice Manager looking for a rewarding and challenging new opportunity in a well-established medical practice, we would like to hear from you. Apply now to be considered for this role. Please submit your CV, cover letter, and contact details.