Key Account Manager

Job description:

About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC business.

Reporting to the Area Manager and based at our Glendenning site, you will play a key role in driving sales growth across the commercial construction sector, developing customer relationships and converting project opportunities into long-term business success.

Working closely with builders, contractors, developers and project stakeholders, you will manage opportunities from early project identification through to tender and project award. This is a relationship-driven role where success comes from building strong customer partnerships, maintaining a healthy pipeline and positioning the business to win future work.

You will spend the majority of your time engaging with customers, identifying new opportunities and driving growth across targeted commercial market segments.

What you will be doing:

• Develop and maintain strong relationships with commercial builders, contractors and key decision-makers
• Identify and track project opportunities from early planning stages through to tender and project award
• Manage a long-term sales pipeline, ensuring opportunities are progressed and converted into revenue
• Drive new business development while growing existing customer relationships
• Work closely with internal stakeholders to deliver exceptional customer outcomes
• Maintain accurate pipeline activity, forecasts and market intelligence
• Support the delivery of sales targets, market share growth and business objectives
• Contribute to a high-performing and collaborative sales culture

You will be rewarded with:

• Permanent, full-time hours with job security
• Participation in quarterly/annual company Bonus scheme
• Attractive remuneration package including private use of TOT vehicle

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

What you will bring:

• Experience working within commercial construction, building materials, industrial products or a related industry
• Strong commercial acumen, with the ability to understand customer requirements and deliver practical solutions
• Proven ability to manage competing priorities and maintain momentum across multiple projects and stakeholders
• A proactive and self-driven approach, with the ability to work autonomously while contributing to a collaborative team environment
• Excellent communication, negotiation and relationship management skills

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation's legacy.
• Work well, live better - experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build your own future - grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About us

The Australian Reinforcing Company (ARC) is Australia's local reinforcing partner. With more than 100 years behind us and the country's largest branch network, we deliver reinforcing where it's needed, backed by people who know their communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.

How to apply

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

We're committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia's future.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.