Team Leader - Online Fulfilment | Melbourne City

Job no: 945748
Work type: Permanent / Part time
Location: Melbourne - Central

• Myer Melbourne City – Flagship
• Part-time: 36 hours/week
• Lead the Online Fulfilment team

Reporting into the Online Fulfilment Manager you will lead the back of house operational function of the online fulfilment team by ensuring operational and daily support is seamless, as well as supporting the manager to optimise the online customer experience by driving sales performance and supporting ongoing growth. This role will also see you coach, develop and motivate the team to carry out online fulfilment orders, ensuring merchandise is readily available to pick, pack and dispatch for home delivery and in-store Click and Collect. You will play a key role in ensuring customer expectations are met while maintaining profitability, accuracy and order turnaround timeframes. 

Flexibility is essential, as this role operates on a rotating roster which may include occasional late nights and increased hours during peak trade seasonal periods.

Your Background:

• Leadership / Supervisory experience within a retail online fulfilment, warehouse distribution or logistics environment preferred
• Time management, prioritisation and problem-solving skills
• Ability to perform all physical aspects of the role while utilising appropriate safety techniques
• Foster effective communication and collaboration with the management team, team members and customers  
• A love of retail!

Once you are here, the benefits to you are:

• Generous Team Member discounts on all Myer products
• A supportive leadership and team network
• Career development and progression opportunities
• A vibrant and dynamic work environment within the exciting world of retail

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best.

Here, you’re not only an employee, you’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 20 Sep 2026 AUS Eastern Standard Time