Diversion Officer

Support people to create positive change. Join our dedicated team at Hope Community Services and help individuals navigate pathways away from substance use and justice involvement through therapeutic support, advocacy, and community connection.

For over 120 years, Hope Community Services has supported Western Australians affected by alcohol and other drug use, justice involvement, mental health challenges, and social disadvantage. We meet people where they are, with empathy, respect, and belief in their potential.

As a Diversion Officer, you’ll work directly with individuals referred through diversion and justice pathways, supporting them through case management, counselling, court support, and referral services.

You’ll collaborate closely with Youth Justice, courts, police, treatment providers, and community organisations to help clients reduce harm, address alcohol and other drug concerns, and reconnect with positive opportunities in their lives.

Your work will include:

• Conducting AOD assessments to determine suitability for diversion programs
• Providing individual counselling, mentoring, advocacy, and practical support
• Preparing assessments and recommendations for courts regarding treatment needs
• Supporting clients to engage with treatment services, education, and therapeutic programs
• Coordinating and supporting regional diversion initiatives including AOD diversion, cannabis intervention, police diversion, and youth pre-sentence programs
• Building strong relationships with justice agencies, service providers, and community stakeholders
• Supporting clients through court processes and promoting pathways that reduce reoffending
• Maintaining accurate client records, reporting, and program data
• Promoting culturally secure, person-centred, and trauma-informed practice in all service delivery

• $88,090.08 per annum + superannuation
• $5,500 regional allowance
• Based in our Kalgoorlie office
• Generous salary packaging benefits - boost your take home pay!
• Full-time hours – 5 days per week
• Ongoing professional development and training opportunities
• Free, confidential counselling for staff and families
• Outreach and community-based work across the Goldfields North Region
• A supportive team committed to collaboration, courage, and care

• Relevant qualifications in Social, Behavioural, or Health Sciences, or significant experience in counselling, diversion, AOD, or therapeutic case management
• Experience supporting people affected by alcohol and other drug issues
• Strong case management, communication, and relationship-building skills
• Experience working collaboratively with justice, health, and community services
• Understanding of trauma-informed, strengths-based, and person-centred practice
• Commitment to culturally secure practice and working respectfully with Aboriginal communities
• Ability to work independently and as part of a regional team
• Current Driver’s Licence, Working with Children Check, Police Clearance, and Department of Justice Clearance

You’ll join a values-driven organisation that believes in optimism, courage, collaboration, and diligence. At Hope, we support our people so they can support their communities, creating real impact, one connection at a time.

Hope Community Services is committed to building a diverse, inclusive, and culturally safe workforce. We welcome applications from people of all backgrounds, identities, abilities, and experiences, and we value the unique perspectives they bring to our team.

We are committed to creating a workplace where everyone feels respected, supported, and empowered to thrive. Flexible, supportive, and culturally responsive practices are embedded across our organisation to ensure our people feel connected and valued.

Shortlisted candidates will be contacted for a phone chat and invited to interview online or in person.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.