Ticket Seller

Best seat in the house, every single shift.

Sell tickets with Sydney Harbour as your backdrop — Circular Quay, Manly, Watsons Bay and more, with ferries and cruise boats coming and going all day. We're looking for outgoing, switched-on people to join our team as Ticket Sellers, selling tickets and being the friendly face that welcomes thousands of locals and travellers to Sydney Harbour every week.

About the Role

As a Ticket Seller, you'll be the first point of contact for our guests — selling ferry and cruise tickets at wharf locations around the harbour, helping people find the right cruise or timetable, and making sure every interaction leaves a great first impression.

It's a summer casual role, which makes it a great way to earn over the season while picking up real, transferable customer service and sales experience — perfect if you're a student, between jobs, or just want to build your resume with a well-known brand. It's fast-paced, social, and never boring.

What You'll Do

• Sell ferry and cruise tickets at wharf locations using our point-of-sale systems
  
• Handle EFTPOS transactions accurately and securely
  
• Give guests clear, confident information on our cruises, timetables and products
  
• Spot opportunities to promote and upsell packages and special offers
  
• Help manage queues and passenger flow during busy periods
  
• Support the wider team to keep vessel turnarounds running like clockwork
  
• Assist with daily setup and pack-down of your wharf location, keeping it looking sharp

About You

You've got real face-to-face customer service experience and you're comfortable holding a conversation with anyone who walks up. You're confident handling payment systems, quick to pick up product knowledge and timetables, and reliable under pressure when the queue starts building. You're happy working solo or as part of a team, and flexible enough to work across different wharf locations, shifts, weekends and public holidays. Experience in tourism, hospitality or transport is a plus, but a great attitude matters more than a resume.

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume for this position.

Applications close by 5pm Wednesday 16th September 2026

About Us

SeaLink Sydney Harbour operates a fleet of commercial vessels on Sydney Harbour. Our brands include Captain Cook Cruises, The Jackson and the Starship Group.

SeaLink Sydney Harbour is part of SeaLink Marine & Tourism which is one of Australia's largest marine and tourism businesses with operations across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism, is part of the Kelsian Group - a leading global operator of bus, motorcoach, and marine services, with established operations in Australia, the UK, Singapore, the USA, and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.