Project Coordinator

At Burbank, we're passionate about building homes and creating exceptional customer experiences. We're looking for an organised and customer-focused Project Coordinator to join our Operations team in our Rose Park office.
  
This role plays a critical part in supporting our Construction and Operations teams, ensuring projects move smoothly from contract through to construction while delivering a positive experience for our customers and business partners.
  
What's the role?
As a Project Coordinator, you'll provide administrative and project coordination support across a portfolio of residential construction projects. You'll be the key link between customers, internal teams, councils, service providers and other stakeholders, ensuring communication, documentation and approvals are managed efficiently and accurately.
  
Key responsibilities

• Preparing and coordinating building contracts and supporting documentation
• Managing customer information and project updates within internal systems
• Coordinating post-contract variations and associated communication
• Processing deposits, insurance documentation and other contract requirements
• Liaising with service providers regarding utility applications and connections
• Coordinating compliance inspections and required documentation
• Assisting with permits, approvals, certificates and council requirements
• Providing proactive updates to customers throughout their build journey
• Acting as a key point of contact between customers and the site team
• Attending meetings, recording minutes and tracking actions
• Supporting process improvements and contributing ideas to enhance efficiency

About you
You are highly organised, customer-focused and thrive in a fast-paced environment. You enjoy coordinating multiple tasks at once, communicating with a range of stakeholders and ensuring every detail is taken care of.
  
Ideally, you'll bring:

• Previous administration, project coordination or customer service experience
• Experience in residential construction, building, property or a related industry will be highly regarded but is not essential
• Excellent organisational and time management skills
• Strong written and verbal communication skills
• High attention to detail and the ability to manage competing priorities
• A proactive approach and willingness to take initiative
• Strong Microsoft Office skills

Why join Burbank?
At Burbank, we're committed to creating a workplace where people feel supported, valued and empowered to succeed.
  
You'll have access to:

• A supportive and collaborative team environment
• Ongoing learning and development opportunities
• Employee discounts through Reward Gateway
• Employee Assistance Program (EAP)
• Career progression opportunities within a growing national business
• A business that genuinely values its people and culture

If you're a highly organised coordinator who enjoys building strong relationships and delivering outstanding customer experiences, we'd love to hear from you.
  
Apply now or contact Lainie McCluskey, Talent Acquisition Lead, for a confidential discussion.