INDIAN RESTAURANT MANAGER

About the role

ROTI CHAI is seeking an experienced Restaurant Manager to join our dynamic team in St Lucia, QLD. This is a full-time position that offers a fantastic opportunity to lead our operations and deliver exceptional hospitality experiences to our guests. As Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant's daily operations, ensuring outstanding service standards, and creating a welcoming environment where both staff and customers thrive. This role is pivotal to maintaining our reputation for excellence in the hospitality industry and directly contributes to the success and profitability of our establishment.

Key responsibilities

• Oversee all day-to-day restaurant operations, including opening and closing procedures, staff scheduling, and inventory management

• Manage and supervise restaurant staff, including recruitment, training, performance management and schedule coordination

• Ensure consistent delivery of high-quality customer service and maintain exceptional dining standards at all times

• Monitor food and beverage quality, presentation and portion control to uphold brand standards

• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction

• Manage financial performance including budgeting, cost control, pricing strategies and revenue optimisation

• Maintain compliance with health and safety regulations, food safety standards and licensing requirements

• Coordinate with kitchen staff and front-of-house teams to ensure seamless service delivery

• Implement and promote restaurant policies, procedures and company values across all operations

• Track performance metrics, analyse data and report on key operational indicators to senior management

What we're looking for

• Proven experience in restaurant management or hospitality operations, ideally within a full-service dining establishment

• Strong leadership and people management skills with the ability to motivate and develop team members

• Excellent communication and interpersonal abilities across all levels of staff and clientele

• Sound knowledge of food service operations, health and safety regulations and best practice hospitality standards

• Proficiency with restaurant management systems, point-of-sale (POS) software and general computer literacy

• Demonstrated financial acumen including budget management, cost control and revenue generation

• Problem-solving mindset with the ability to make sound decisions under pressure

• Passion for delivering exceptional customer service and creating positive dining experiences

• Flexibility to work weekends, evenings and public holidays as required in a restaurant environment

• Relevant qualifications in hospitality management, food safety certification or equivalent industry experience are advantageous

What we offer

ROTI CHAI is committed to creating a supportive and engaging workplace where our team members can flourish. We offer competitive remuneration commensurate with experience and qualifications. Beyond salary, we provide opportunities for career development and progression within our expanding business, allowing you to build a rewarding career in hospitality management. Our workplace culture emphasises teamwork, respect and mutual support, fostering an environment where staff feel valued and motivated. We encourage a healthy work-life balance and recognise the importance of staff wellbeing. Additional benefits include staff meal discounts, ongoing training and professional development opportunities, and a collaborative team environment where your contributions are recognised and appreciated.

About us

ROTI CHAI is a valued establishment within the hospitality and tourism industry, dedicated to providing exceptional dining experiences through quality food, outstanding service and a welcoming atmosphere. We pride ourselves on our commitment to excellence, creating memorable moments for our guests whilst maintaining a positive and inclusive workplace culture. Our team is passionate about hospitality and committed to delivering consistent quality across every aspect of our operations. We believe in investing in our people, fostering a collaborative environment where professionalism and genuine care for our customers and colleagues are paramount.

Apply now

If you are an experienced Restaurant Manager ready to make a meaningful impact in a dynamic hospitality environment, we would like to hear from you. Please submit your resume, a cover letter outlining your relevant experience, and any supporting qualifications to ROTI CHAI. We look forward to meeting talented individuals passionate about delivering exceptional hospitality.