Psychosocial Recovery Coach

Company Description HelpAlong Pty Ltd is an NDIS-registered service provider supporting people with disabilities to access high-quality, person-centered care. The organization focuses on sectors and clients where empathy, reliability, and genuine care underpin successful long-term relationships. HelpAlong provides flexible, day-to-day support tailored to individual needs, especially for people who face challenges in finding the right services. Team members are encouraged to make a meaningful impact by helping participants build independence, confidence, and community connections. The company values collaboration, respect, and continuous improvement in all aspects of service delivery.
Role Description The Psychosocial Recovery Coach will provide one-on-one and group-based support to NDIS participants to help them build resilience, life skills, and self-management capabilities. Day-to-day tasks include developing and reviewing recovery-oriented support plans, coordinating with participants, families, and other providers, and facilitating access to appropriate community and clinical services. The role involves guiding participants through goal setting, monitoring progress, and adjusting strategies to support psychosocial wellbeing and independence. The Psychosocial Recovery Coach will maintain accurate documentation, uphold NDIS and organizational standards, and contribute to a safe, inclusive, and empowering environment. This is a contract, on-site role based in Brendale, QLD.
Qualifications
Strong peer support, lived experience-based support, and collaborative engagement skills.Demonstrated experience in recovery coaching and psychosocial recovery planning.Knowledge of addiction recovery and related support frameworks.Coaching skills focused on strengths-based, person-centered approaches.Experience delivering training, psychoeducation, or skill-building sessions.Understanding of NDIS principles, psychosocial disability, and community mental health services.Relevant qualification in mental health, community services, social work, counseling, or a related field (or working toward one).Excellent communication, active listening, and documentation skills.Ability to work effectively with diverse participants, families, and multidisciplinary teams.Current Working With Children Check, National Police Check, and valid driver’s license (or ability to obtain).