Account Director, APAC

_{03rd August, 2026}

There’s a wholeee lot of growth happening at In Marketing We Trust right now, and one pretty important seat at the table with your name on it.

We’re looking for an Account Director, APAC to step in as the go-to Client Services leader across APAC, owning complex enterprise relationships, driving account growth and having a real voice in what comes next.

Think big brands. Proper ownership. Serious Digital depth. Commercial chops. And plenty of very clever humans around you.

Not your average AD gig.

SAY HELLOOOOO TO IMWT ✨

Born in Australia more than a decade ago, In Marketing We Trust was challenging the traditional agency model long before remote work became the norm. Today, the team spans 25 countries, speaks 30+ languages and partners with some properly impressive global brands.

And the way they work? A little different too.

They start with the business problem, work backwards and bring together the right mix of Digital, Data and Technology to solve it. Think Paid Media, SEO, AI Search, Analytics, Data, AI and broader Digital Strategy, all working around what the client is actually trying to achieve.

Complex problems? Very much their happy place.

Behind it all is a curious, low-ego crew who ask bloody good questions, challenge the brief and rarely settle for the obvious or easiest answer when there’s a smarter one to find. 

THE GIG

As Account Director, APAC, you’ll become the face of Client Services across IMWT’s APAC world, owning the direction, health and growth of complex enterprise client relationships.

Reporting into the Global Client Services Director and working closely with the SLT, you’ll have real ownership here. Your clients. Your portfolio. Your call on what needs attention, where the opportunity lives and how you get the right humans around it.

This isn’t a keep-the-client-happy, shuffle-the-WIPs-around kind of AD gig.
You’re there to deeply understand the businesses in front of you. Where are they heading? What’s getting in the way? What’s the data telling us? Where’s the opportunity? What aren’t we talking about yet?

You ask the questions, interrogate the problem, connect the dots and get things moving.
 
And while you’ve got killer Digital and Technical leads, plus Strategy and specialist brains around you, your own Digital Strategy depth needs to run deep. You can steer the bigger conversations, interrogate performance and connect what’s happening across Paid, SEO, Analytics, Data and AI back to the client’s wider business and commercial goals.

You know when to steer the ship yourself, when to challenge and when to bring the right specialist into the room.

And commercially? You know how to spot an opportunity. You can grow an account by creating more value and confidently navigate scope, retention, renewals and the occasional curly client conversation.

Basically? You own it.

The clients. The commercial opportunity. The tricky stuff. The next move.

And with a real leadership voice across APAC, there’s loads of room to bring your POV, lift the humans around you and help shape what Client Services looks like as IMWT grows.

YOUR DAYS WILL LOOK A LIL’ LIKE THIS…

• Own the direction, health and growth of a portfolio of complex enterprise clients across APAC.
• Be the face of those relationships, building deep trust with senior stakeholders and becoming the human they want in the room for the big stuff.
• Lead strategic client conversations across business goals, Digital performance and account growth.
• Get under the hood of accounts, interrogate the problem and connect the dots across channels, data and commercial outcomes.
• Drive account growth, spotting gaps and opportunities and turning them into stronger work, better outcomes and deeper partnerships.
• Bring Digital and Technical leads, Strategy and specialist brains into the right conversations at the right time.
• Own client health, scope, retention and renewals, confidently navigating the trickier conversations too.
• Keep things moving internally, making calls, communicating early and bringing people with you.
• Bring your POV to the wider business and help shape what great Client Services looks like across APAC.

AND YOU?

First things first, you know how to own enterprise client relationships properly.

You’ve spent a good chunk of your career inside a Digital, Performance or digitally-led full-service agency, owning complex brands and senior stakeholders where the conversation goes well beyond campaign updates.

You’ve got presence without needing to be the loudest human in the room. You listen properly, ask great questions, know when to challenge and can navigate the curly stuff without needing someone to hand you the answer.

And Digital? You know it deeply.

You understand Digital Strategy, Paid, SEO, Analytics and Data well enough to interrogate the problem, challenge the thinking and confidently steer the bigger strategic conversations. You can get under the hood of performance, connect the moving pieces and bring it all back to what actually matters for the client and their business.

You don’t need to be the technical expert in every room. You do need to know enough to add real value to the thinking and know exactly when another brain needs to come in.

And ambiguity? Doesn’t scare you. You make the call, get things moving, work out loud and bring people with you. In a global, remote-first agency, that bit matters.

THE GOOD STUFF YOU’LL BRING

• 5+ years across Client Services, Account Management or Client Partnerships within a Digital, Performance or digitally-led full-service agency.
• Experience owning complex, enterprise-level client relationships with senior and executive stakeholders.
• Proper commercial chops across account growth, retention, renewals, scope and spotting opportunity.
• Deep Digital Strategy fluency across Paid Media, SEO, Analytics, Data and the wider Digital ecosystem.
• A proper performance brain, with the ability to interrogate the numbers, challenge the thinking and steer where an account needs to go next.
• The confidence to own the outcome, make decisions and navigate complex client problems without waiting for someone else to make the call.
• A knack for turning complex Digital thinking into clear conversations clients can actually get behind.
• Natural curiosity, great listening skills and a POV you’re not afraid to use.
• Plenty of autonomy, zero lone-wolf energy. You know how to own your world while keeping the right humans close.

SOUND LIKE A BIT OF YOU?

If you’ve got the client instincts, commercial brain and Digital chops to own the room and the outcome, we should probably talk.

Complex clients. Global brains. Real APAC influence. Plenty of room to make your mark.

Hit APPLY or come have a proper chat first. We’re very into that too.

Here’s how you’ll Fynd us:
Shannon@fyndco.com.au | 0458 184 555
Kayla@fyndco.com.au | 0452 373 146