Logistics & Operations Coordinator

Alexandria, Sydney | Full-time, permanent | $100,828 gross salary + superannuation | Paid weekly

Start date: mid to late September 2026. 1–2 weeks of structured handover and training provided.

2ND LIFE is a small but growing Sydney removals and circular economy business. We clear out homes, offices and community housing properties, and make sure anything still usable gets rehomed instead of dumped.

We currently run 20–25 jobs a week, with up to three trucks operating on busy days. Our team is distributed across Australia, the Philippines and Argentina, with our core operations based in Sydney.

The business is changing quickly. Our operating model, systems, contractor structure, pricing and processes are all evolving.

We are looking for an intrapreneur. Someone who sees a problem, finds a better way, implements it and takes ownership of the result.

Our field crews are currently individual contractors and we supply the trucks. We are moving towards a model where we engage complete crews who bring their own vehicles.

You will help build that transition, put it in place and then run it.

You will work closely with the Director and have genuine autonomy. The right person can grow into significantly broader responsibility, potentially into a General Manager role as the business grows.

• Build the weekly roster and allocate crews to jobs

• Recruit, onboard and manage contractors, including licences, working rights and ABN checks

• Run dispatch and follow jobs through to completion

• Resolve issues in the field, including delays, cancellations, access problems and underquoted jobs

• Own the relationships that keep us moving: our vehicle hire provider, recycling centres, furniture resale and charity partners

• Cover inbound sales calls when the commercial team is unavailable

• Ensure jobs close properly, including photos, item capture and signed confirmation

• Keep our community housing clients operating to contract standard

• Track operational KPIs in Zoho and report weekly

• Identify and implement operational improvements

• Jump on a truck when required, including crew gaps, busy periods and training

Rubbish removal is physical work.

You will not spend your days on a truck, but you need to be comfortable doing the work when required. That can mean lifting and carrying rubbish or furniture, helping a crew complete a job, or getting on the truck to demonstrate the standard expected during training.

We expect our leaders to lead by example.

Monday–Friday: 9:00am–4:00pm, with a 30-minute break
Saturday: 7:00am–12:30pm

38 hours per week.

You will also be reachable by phone while jobs are running. Any work performed outside your rostered hours is logged and paid.

• Experience coordinating teams. You will be allocating and managing crews from your first week

• Experience in logistics, transport, removals, dispatch or last mile

• Strong written and verbal communication

• Full working rights in Australia

• Current Australian car licence

• Comfortable with systems and technology. We use Zoho One

• Strong commercial and relationship-management skills

• You decide and check in afterwards, rather than waiting for direction. Small business, things change fast, and you need to be comfortable with that

• Comfortable with physical work when required

• Available for Saturday mornings

• Strong use of AI tools

• Own car

• Experience managing subcontractors or casual workforces

• Experience building or improving operational processes

• Experience in a small or fast-growing business

• Interest in waste reduction, reuse and the circular economy

• $100,828 gross salary + superannuation, paid weekly

• Permanent position

• Desk at Workit Spaces in Alexandria, laptop and phone provided

• Work directly alongside the Director

• Genuine autonomy and decision-making authority

• 1–2 weeks of structured handover and training with the current Operations Coordinator

• Performance bonus linked to KPIs, currently being developed

• Opportunity to grow with the business and take on significantly more responsibility

A short phone call, video interview, then a day with us seeing how the operation actually runs.

Start date: mid to late September 2026.

Apply with your CV and a few lines telling us:

1. An operation you have coordinated

2. How many people you were allocating or managing

3. One thing you changed that made the operation work better

4. Why you would thrive in a small business where there is a lot to build and change

No agencies, please.