Dental Receptionist

About Us

At Dental Excellence, we are a modern privately owned dental practice dedicated to providing exceptional patient care in a warm, welcoming, and professional environment. We value kindness, teamwork, and continuous growth, and we're committed to creating a workplace where our people feel supported, valued, and enjoy coming to work each day.

About the role

This is an exciting opportunity for a warm, organised and professional individual who is passionate about delivering exceptional customer service. As one of our full-time Front Office Coordinators your hours of work are over 4 days per week, no weekends. The key responsibilities of the position include:

• First point of contact for our patients and creating a welcoming experience as the face of our practice

• Schedule patient appointments and handle enquiries

• Coordinate/Manage appointment book and recall system

• Maintain accurate patient records

• Processing of patient's fees and handle other financial tasks as required

• Follow office policies and procedures

Essential skills and experience

• Experience in a similar role

• Minimum 2 years of experience in a receptionist role, within a dental environment

• Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and external suppliers.

• Experience with dental practice management software is required

• Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills

What we offer

• Opportunity to build a rewarding and long term career with a respected dental practice

• Competitive remuneration

• Modern working environment and staff facilities

• Onsite free parking

• Reduced fee services for our team and family

• Supportive, friendly, and professional team

• Ongoing training and growth

• Regular team building and social events

• An employer that genuinely cares and listens

Application Process

If you would like to be considered for this opportunity, please submit your resume and cover letter outlining your experience and motivation to work in our team (please include your availability). Please note:

Australian permanent residency is required for this position.

• Applicants must be able to provide a National Police Clearance

• Only shortlisted candidates will be contacted

• We kindly request no assistance from recruitment agencies

For more information on our practice visit dentalexcellence.net.au